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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

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September 21, 2023

Service representative was polite and very respectful. The facility was well taken care of. I definitely will continue having my vehicle serviced there. More

by Paulm57umpire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerro
September 20, 2023

Stacie Meas helped me a lot as a first time buyer. She did what she could so i can have a comfortable monthly payment. Always keeping me updated, always reaching out and on top of things. i love my 20 More

by ja8120117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

The service agent and mechanic treated me like life long friends. their dialogue and analysis were on point for a first time visitor. Can't wait to go back. More

by John_pickens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
September 19, 2023

Thank you Javier for your fantastic service on my vehicle. Javier was very knowledgeable about my concerns and very attentive to what I wanted done on my vehicle. If his professionalism is any indica More

by Blue12true
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
September 19, 2023

Great service, fast, friendly, and efficient! Thanks for taking care of everything in one visit. More

by Matt.shook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
September 18, 2023

Efren was very helpful. He went out of his way to help. He's a very good employee. More

by RAYMONGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren
September 17, 2023

4 stars only bc the shop takes 2+ hours for an all points oil change. Mr. Reggie Shelton gets 5 stars, fab rep for Penske. More

by R0SEBUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
September 16, 2023

Penske Cadilac Service Department. I would come back for all my serviceson my Lyriq because of EFREN a fabulous employee. Helped me in every way. Thank you, Ella Matthes More

by ellalnmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren
September 15, 2023

They havent been able to fix a leak that the truck has, I've left the truck there twice for a couple of days still have the same issue and even replace a hose, so I'm frustrated cause of all the inconvenie More

by MIRELLADELEON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlene and Efrain
September 15, 2023

Marlene Bobrowsky continually does a great job every time I visit the service department. She's is kind, professional, and always performs above and beyond. I truly appreciate her. Thank you, Marlene! Camil More

by MR.CAMILLEGASTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Bobrowsky
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