Penske Cadillac of South Bay - Service Center

Service was all around horrible. Robert Wright told me he wasn’t having my car serviced and also said this was a live his pay grade. Robert Wright told me he wasn’t having my car serviced and also said this was a live his pay grade. More

The service provided was excellent and my service rep was great in explaining everything to me. great in explaining everything to me. More

I had a great experience at this dealership, they are very friendly, easy to talk to and very helpful. very friendly, easy to talk to and very helpful. More

I was truly satisfied with the care Robert Wright showed me and provided me he is truly a professional me and provided me he is truly a professional More

Great service I been bringing in my suv for maintenance to your establishment for sometime now . to your establishment for sometime now . More

Xavier and the services rendered was great! Thank you! I wanted to buy mats but the service department was NOT so great. I waited almost an extra 30 minutes for them to check inventory but deci Thank you! I wanted to buy mats but the service department was NOT so great. I waited almost an extra 30 minutes for them to check inventory but decided to leave without purchasing them because of the long wait and they never confirmed. There was a lady that was at the service desk but I do not recall her name. More

Javier provided excellent service. He explained what needed to be done to the car and what time the car would be ready. The service was completed when he said it would be, and the ca He explained what needed to be done to the car and what time the car would be ready. The service was completed when he said it would be, and the car washed. Javier is professional, courteous and knowledgeable. More

No loaner cars, shuttle or Uber/Lyft service provided for customers. Only car dealership that doesn’t provide transportation if any kind. Also, my vehicle needed new drivers side door handle. When I returned customers. Only car dealership that doesn’t provide transportation if any kind. Also, my vehicle needed new drivers side door handle. When I returned to pick up vehicle the (new?) door handle was completely unattached on the right hand side. Had to find my service advisor to show him and he took car back to service department to have it fixed. I paid $525 for a new handle that wasn’t even properly installed. Also paid $70 for my Uber service to get home and back to dealership to pick off my car. Lousy customer service! More

Personable, efficient & helpful. I.was greeted, taken care of, rental car brought to dealership to make it easy I.was greeted, taken care of, rental car brought to dealership to make it easy More

The dealership was prompt and very helpful with the service and great on time when it came to the service. I was in at 8 am and out by 930 am. I have never had such quick and quality service. Robert wa service and great on time when it came to the service. I was in at 8 am and out by 930 am. I have never had such quick and quality service. Robert was excellent and personable as my advisor. Thank you More