Back

Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

Sort by
November 01, 2023

Reggie Shelton at Penske is the best service advisor that we as a company and me personally have ever encountered. He just takes care of the issue on any of our vehicles promptly and is always looking out fo More

by ARTHUR14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton, Greg Maddock
November 01, 2023

It’s close to my house. service was quick & efficient. Thank you for explaining services needed. More

by 1966FAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Efrain was great and I would recommend him to anyone who ask! Their diesel service was a bit slow More

by IMCHITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin
October 31, 2023

Efrain is an awesome service advisor! Amazing service and communication! Very thorough inspection of my car to make sure all warranty covered items repaired and working perfectly prior t More

by SGWHALEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
October 31, 2023

Both Vikky and Robert were fantastic. Nice, professional, and super responsive. They always responded very quickly! More

by ssorensen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Excellent service and fas I needed it my truck by Thursday pm and they were on time Good job Maria Rodriguez 👍 More

by Krzyart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria,Rodriguez
October 31, 2023

Couldn’t get a honest and straight forward answer on the issue with my vehicle More

by luwanda.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlene Bobrawsky
October 30, 2023

Perfect, service handled my concerns 100 percent accurately! My Advisor made my visit an enjoyable one. I will always use your Dealership for my service needs. More

by OBURTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Garcia
October 30, 2023

Did not receive service. Bought a new lease on a 2024 Cadillac xt4. Please do not send me another survey More

by DAWNKARTEE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

Maria was very professional & kept communicating with at all times anytime there was an update on my car. Superb service! More

by FAVELA6289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
...
60
...