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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,031 Reviews

1,031 Reviews of Penske Cadillac of South Bay - Service Center

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November 09, 2024

Reggie Shelton is an amazing asset to Penske Southbay. I'd have been lost without him More

by MAYCIRCA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton 5 stars
November 09, 2024

Tyler made the process of purchasing my truck easy and without the stress. I was able to get in and out of the dealership quickly. More

by wlyons
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Javier was great. He has very good personal skills. Overall waiting time wasn't too bad. More

by CJBESHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
November 06, 2024

Please explain how an oil change is 3. 5 hours with an appointment. The scheduling is horrible and I would never go back. Why would there be 5 cars ahead of me if I made an appointment. I a More

by JMESSINA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Garcia
November 05, 2024

One of the best experiences I’ve ever had purchasing a car! Harout and his staff are exceptional! More

by WMARTINEZ747
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmedin Spaho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Long wait (approx 10 minutes) before an advisor was available to help me. Intake was quick and painless. Good waiting room and a quick and painless checkout. More

by mphilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Excellent Service Department. Staff is willing and knowledgeable. Addressed all of my concerns in a very professional manner. More

by JAMESOGRADY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero, Tony Lagunas
November 04, 2024

Well for one Robert was outstanding he got my car out in the time he said he would and the dealership has alway done a good job on my car More

by ELOUISEJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I had a couple missing screws and parts missing on my 2023 gmc sierra 1500 More

by Jcruz.jc95.jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vikky Posadas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Always get great service when I go there. Reggie is the best you always treats me like a value customer as well as the rest of the staff there. The coffee is great.I will keep coming back. More

by LEONBRAD55
Recommend Dealer
Yes
Employees Worked With
Reggie shelton
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