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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

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November 09, 2023

Went to this dealer for warranty service about suspension noise and they couldn't find a problem. I still hear clunking noise when going over speed bumps. Will have to visit different dealer. Waste of time More

by Penguin4718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Garcia
November 09, 2023

Needs more help . Long wait. People are nice and respectful. But still the wait is an issue More

by DARNELLHILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Synath Meas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

I received The best Service hundred percent satisfied. I will definitely recommend family and friends.Thank you did your help. More

by RB.ELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Socorro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Synath Meas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I recommend penke Cadillac the service it was very good they helped me whith everything More

by Ricovarrubias85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
November 04, 2023

Like alway Efrain was super professional and communicated through out the service well done Efrain More

by CAFS004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Guerrero
November 04, 2023

Very pleased with the service I received and looking forward to using Penske as my service contact in the future. More

by SASS0566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Great customer service. The wait wasn't long. TV to watch. Clean restroom. Nice area More

by VANESSACOLLINS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

I'm very pleased to be assigned to Marlene as my service advisor, I find her to be very welcoming, attentive to the needs to get my car serviced. I welcome a lasting relationship with her in regard to the More

by Jdchapman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Bobrowsky
November 02, 2023

treated with respect, as always, and professional in all phases of services rendered, nothing has changed for me with the treatment and service received throughout the many years of interacting with this te More

by fishin.n8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Bobousky and Bruce Brennan.
November 02, 2023

Marlene was the best. Under the circumstances she really didn’t get rattled. Pure professional. More

by Mrboobie20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
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