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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

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November 17, 2023

Overall my experience was top notch. Brought my vehicle in for service and it was ready in no time at all. Their experience , expertise, and efficiency go along way in keeping my vehicle More

by CFELD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

beautiful people to deal with well educated staff, thank you for your help, keep the good work. More

by KINGSATTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Socorro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Great service , great people , and considerate of our time. Very pleased with the dealership lounge and drinks. More

by RDEBLASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mahia
November 16, 2023

Erfrain Guerrero has been my Service Advisor at this dealership for some time now. His level of customer service is always consistant. Its always a notch above the rest. When I text, he replies. He neve More

by RENEE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erfrain Guerrero
November 16, 2023

Robert was outstanding, very knowledgeable, very friendly, honest, listened attentively, exceptional communication skills. He was outstanding. He is a great asset to Penske Cadillac of South Bay. More

by Pamela L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

My service advisor Reggie Shelton, is extremely knowledgeable and always provides me with outstanding service even before joining the Penske team. He's friendly, polite, professional and courteous. More

by NUDESIGN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
November 16, 2023

Joe Rodriguez was awesome! He provided friendly and professional services. Joe was able to renew my opinion about your service department. More

by ROYALESJB49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
November 15, 2023

Great service! Would recommend to anyone that is shopping for a vehicle. Give them a try. More

by ANYKINDOFTREES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

It was very nice and smooth buying experience. Especially Alejandra Reyes-Palacios over phone for initial appointments and Dino Spaho for the overall buying experience. Dino was amazing. More

by HIMANISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Fast, friendly service. Polite on the phone and in person. Always upfront about what my vehicle needs. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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