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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

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November 23, 2023

Reggie and the team at Penske are always courteous and mindful of time. The way they communicate and keep you informed gives you the information you need to plan your day accordingly More

by MJACKSONSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie and the young lady who received my car from my arrival
November 23, 2023

Reggie provided excellent customer service and very knowledgeable regarding the questions I had regarding the service and products. More

by cwgriffin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
November 22, 2023

Mr Reggie is the best advisor you can get at Penske Cadillac South Bay. Super professional and friendly, truly appreciate him. More

by WILNEHECASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Sheraton
November 21, 2023

The staff at Penske Cadillac are courteous and knowledgeable, they understand customer's needs, overall great experience and will recommend everyone. More

by WYANG.ESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Socorro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Synath Meas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Do great work with my car. they always have it washed when I pick it up More

by LADYTOSH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

The dealership on Hawthorne is very clean and the personnel were very helpful and friendly. The sales rep. Alejandra Reyes Palacios was one of the best sales rep I had encountered throughout my year More

by Pralsy
Recommend Dealer
Yes
Employees Worked With
Alejandra Reyes Palacios
November 18, 2023

Excellent customer service, Maria was very helpful and was able to pinpoint the origin of issue with my vehicle’s radio glitching, ordered the part and scheduled the repair so quickly without any delay. T More

by JGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
November 18, 2023

I’ve had Maria as a service advisor twice now. It’s been the best experience I’ve ever had and why I continue to trust Penske with my Escalade. More

by Spencerkdelacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
November 18, 2023

The appointment was easy to schedule. The wait time was not very long. I was also pleased my car was washed. Thank you very much! More

by derrikandcynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

I did do this already. All ok, friendly employees. Finished on time they said. Very nice place to have to wait also. More

by MILLS_SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic who first helped, can't remember name. Very nice.
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