Penske Cadillac of South Bay - Service Center

I gave it one star simply because my service rep was extremely nice but honestly that is the only positive experience I had. They kept my car for a. Extremely long period of time, with no updates or com extremely nice but honestly that is the only positive experience I had. They kept my car for a. Extremely long period of time, with no updates or communication about the status. They returned the car with the same issue. I literally showed up to pick up my car only to turn around and open up another ticket for service since car was the same. It was evident that were short staffed. More

Great service with friendly mechanics and personnel. Beautiful and comfortable facility. I you are looking for an auto shop with knowledgeable people, this is the place to go. Beautiful and comfortable facility. I you are looking for an auto shop with knowledgeable people, this is the place to go. More

Reggie was amazing! He was very helpful and showed excellent customer service!!! He’s a gem. He was very helpful and showed excellent customer service!!! He’s a gem. More

Services experience was excellent , the wait time was sufficient, and the waiting area was comfortable sufficient, and the waiting area was comfortable More

Very hard working organized group. Always looking out for the customers saturation. Highly recommend to anyone shopping for a GMC Buick or Cadillac Always looking out for the customers saturation. Highly recommend to anyone shopping for a GMC Buick or Cadillac More

Very clean and friendly people working there, call for appointment. Patient with your questions! Great place appointment. Patient with your questions! Great place More

The best service all the time . Quick response . And always totally satisfied. Reggie is my service advisor Quick response . And always totally satisfied. Reggie is my service advisor More

Very nice people, good service with the exception that my brakes will be making noise., it’s a manufactured problem not Cadillac. 🥹 brakes will be making noise., it’s a manufactured problem not Cadillac. 🥹 More

PROFESSIONAL THOROUGH AND COURTEOUS SERVICE…COMMUNICATED WELL…VERY ATTENTIVE…AND KNOWLEDGEABLE ABOUT THEIR PRODUCT..OVERALL EXCELLENT.. WELL…VERY ATTENTIVE…AND KNOWLEDGEABLE ABOUT THEIR PRODUCT..OVERALL EXCELLENT.. More

Robert is always goes the extra mile when I take him any of my vehicles to him for service. of my vehicles to him for service. More