Back

Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,030 Reviews

1,030 Reviews of Penske Cadillac of South Bay - Service Center

Sort by
November 17, 2024

Great fast service. .. Maria was very receptive.. lounge was clean and comfortable.. wait time was very short More

by Lenny.lennylloyddasilva
Workmanship
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam. Maria Rodriguez
November 17, 2024

Maria was amazing and very helpful. She went the extra mile to help me. She is very knowledgeable and I look forward to working out her in the future. More

by HALTENBERG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriquez
November 16, 2024

Service for a recalled air bag inflator should have been more efficient. 1. Was not simple to make the appointment and/or get the part ordered. 2. Brought in at 7:00 a.m. for my appointment in order t More

by ROBBISHSTAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vikky Posadas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall my service provider’s name but I know it wasn’t Robert or Vikky. Not sure who Vikky or Robert is.
November 16, 2024

Every little thing and major thing, way over priced and takes over a week to complete. And, if thats not bad enough, they damaged my remote control in the time they had my vehicle. It did not say so onl More

by LALUCAS500
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Already responded twice. Marlene helped me as a new service customer. She was excellent to help me at a new facility for me. All work was completed in a timely manner and More

by David.nakataniee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
November 14, 2024

Fast and very good service. They always get me serviced quickly. Would recommend Penske for sales and service. More

by SCARLETLOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Great service and fast took care of my problems with my truck will be back Thanks More

by AYALAMARCO5116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
November 10, 2024

Robert Wright is a credit to your organization of the highest order five stars is not enough should be ten More

by JOHNANNABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Great service and fast took care of my problems with my truck will be back Thanks More

by CALWEST23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Reggie Shelton is an amazing asset to Penske Southbay. I'd have been lost without him More

by MAYCIRCA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton 5 stars
...
5
...