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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,008 Reviews

1,008 Reviews of Penske Cadillac of South Bay - Service Center

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January 12, 2024

I don't know who Vicky or Robert are. I dealt only with Tyler Colbert and and Bruce Brennan so this survey is about them only. I give them five stars as they both were extremely helpful More

by BimmerTim
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Brennan
January 12, 2024

Easy, over the phone appointment. My appointment was the same day that I called in. When I arrived, Javier was there to help me. We discussed what needed to be done. Work was complete More

by ellenasoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier - service associate.
January 11, 2024

I had a very early appointment with the service dept and I had to get a rent a car which Penske arranged for me and that’s good service More

by BANKSTONMAXINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
January 09, 2024

Always have to wait three to five hours for an oil change. Ridiculous shameful sad More

by BOBBYMITCHELL1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Good and quick service thank you very much for the texting updates they were easy More

by diego112810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Maria is always helpful when I need my car serviced. She’s very efficient and knowledgeable about my service needs. If you are looking to service your vehicle, Maria at Penske will definitely make you f More

by flower4myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
January 09, 2024

Busy Professional Courteous Respectful Clean Knowled geable Skilled workers Short staffed Full Service Dept Parts/ Body shop Sales Team #1 More

by KNG81828 KGreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Bobrowsky Service
January 09, 2024

Terrific service center. Appreciated the speed of the service provided. Service rep was friendly and attentive. More

by necessary.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain
January 08, 2024

My advisor Efron he's the best please give him a raise he's the best ever More

by CROOKMICHAEL522
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren Guerrero
January 08, 2024

quick efficient courteous , great service on time service cost very accurate and quick turn around time More

by LTANDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ephrin
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