Penske Cadillac of South Bay - Service Center

Good customer service, need work on the website to update the coupon because I have to fight to get the coupon on your website accepted by your dealer the coupon because I have to fight to get the coupon on your website accepted by your dealer More

Service was helpful and information. They kept in “text” contact to let me know service time. They kept in “text” contact to let me know service time. More

Very professional, quick service and very nice workers. Clean facility. Would definitely recommend penske.the best Clean facility. Would definitely recommend penske.the best More

Our service manager, Reggie, was top notch! And the service was excellent. We are never disappointed. Highly recommend this team. And the service was excellent. We are never disappointed. Highly recommend this team. More

Way too long for service. Claiming no service workers....They ordered parts for my truck due to not available. Had them sent to them for the east coast. took forever and when Claiming no service workers....They ordered parts for my truck due to not available. Had them sent to them for the east coast. took forever and when the parts department received the parts they told nobody. i had to call several times to ask.. The service department told me they had nobody to install the part due to people quitting. More

The service advisor Maria was great, the work done was excellent. The rental car (Enterprise) provided was absolute crap ( a Chevy Spark in place of my Escalade) . The customer lounge is outdated, worn an excellent. The rental car (Enterprise) provided was absolute crap ( a Chevy Spark in place of my Escalade) . The customer lounge is outdated, worn and uncomfortable. How about Penske upgrade the customer facilities to a level equal to the cars they are selling? More

The person that helped me out was very helpful and knowledgeable about all my problems. She made it easy. knowledgeable about all my problems. She made it easy. More

I’m not happy because you guys not fixed it engine truck, under powertrain warranty and extended warranty, you have many excuses and is not fair under powertrain warranty and extended warranty, you have many excuses and is not fair More

The automated system is not great, but as soon as the service Tech Maria called, everything was very good. Responsive, knowledgeable and friendly service Tech Maria called, everything was very good. Responsive, knowledgeable and friendly More

They really did help me out alot with my car. I had a great experience and I definitely go back again. Thank you for all of your services. Great service too. I had a great experience and I definitely go back again. Thank you for all of your services. Great service too. More