Penske Cadillac of South Bay - Service Center

Reggie is always on it. Great service center, highly recommended to all of my friends. Great service center, highly recommended to all of my friends. More

3 hours for simple service. oil change, tire rotation, and inspection. no updates while I waited. oil change, tire rotation, and inspection. no updates while I waited. More

Actually, I had some body work done in December. I was not satisfied with the work. i returned it to collision department manager Bruce, He took care of the situation. I'am 100% Satisfied. I was not satisfied with the work. i returned it to collision department manager Bruce, He took care of the situation. I'am 100% Satisfied. More

My service was done in a timely fashion. Maria was very informative and helped me understand what was needed to be done. A very efficient and pleasant experience. Maria was very informative and helped me understand what was needed to be done. A very efficient and pleasant experience. More

Maria was professional and courteous. She got my car in and out in a timely matter. She got my car in and out in a timely matter. More

Deader ship has a great reputation! Service rep Robert is the BEST !! He was handle all my cars for years!! If he ever left to another deal ship ,I would follow him! He is your best Service rep Robert is the BEST !! He was handle all my cars for years!! If he ever left to another deal ship ,I would follow him! He is your best asset in your dealership!!! If he would to retire I would be lost ! PS your dealership is in a great location and is always clean and neat ! Also I have been coming to your facility for so many years and have enjoyed many of your staff specially that wonderful lady Betty in the sales office, just visited her a couple weeks ago! ! Thank you for letting me share some of the wonderful experiences that with staff and dealership for so many years! PS I will be buying a new vehicle soon before I know it !!! More

Very good customer service. ....Efrain is the best, I was happy with the service Thank You ....Efrain is the best, I was happy with the service Thank You More

Very pleased with Efrain’s customer service and updates throughout my trucks service at your dealership. Definitely will be returning. throughout my trucks service at your dealership. Definitely will be returning. More

No loaner car, even though it’s an option on the Internet. Call me to tell me they had to change my appointment time but didn’t tell me they don’t have a loaner car for me. Also spilled some white f Internet. Call me to tell me they had to change my appointment time but didn’t tell me they don’t have a loaner car for me. Also spilled some white fluid inside. My vehicle on my door panel gave me my truck back dirtier than I gave it to them. More

Service Rep Mr. Reggie Sheldon . . .Excellent Customer Service.and attention to wait time required by customers. Reggie Sheldon . . .Excellent Customer Service.and attention to wait time required by customers. More