Penske Cadillac of South Bay - Service Center

I had an appointment for oil change, it was supposed to be 1-1 1/2 hr but almost 3hrs later the truck was not done. They said it will be another 45-60min. Decided to leave. This indicates that you don’t v be 1-1 1/2 hr but almost 3hrs later the truck was not done. They said it will be another 45-60min. Decided to leave. This indicates that you don’t value your customer's time! More

I always have a great experience, Maria Rodriguez is wonderful, they don’t tell you they can’t take your vehicle right away, they check the issue, then let you know if you should keep your vehicle until wonderful, they don’t tell you they can’t take your vehicle right away, they check the issue, then let you know if you should keep your vehicle until a slot opens up or to order your parts in stead leaving it for weeks. More

Javier did a very good that being a service provider and taking care of my Cadillac he was very knowledgeable .thank you s.Hernandez. taking care of my Cadillac he was very knowledgeable .thank you s.Hernandez. More

Reggie, my service technician, always handles my problems efficiently and to my satisfaction when I call. Totally happy with the service I receive each time. efficiently and to my satisfaction when I call. Totally happy with the service I receive each time. More

Michael was my salesman and he was great! Very happy with my purchase and would definitely recommend speaking to Michael if you are looking for a new car Very happy with my purchase and would definitely recommend speaking to Michael if you are looking for a new car More

They repaired my car in a very timely manner. Service advisor, very attentive and nice. Service advisor, very attentive and nice. More

I was taken on time by my service adviser. Reggie Shelton which I have kn0wn for 0ver 29 years.I was out within a reasonable time frame. Reggie Shelton which I have kn0wn for 0ver 29 years.I was out within a reasonable time frame. More

Everyone at the dealership was very nice and courteous and professional. Dealership was also very clean and professional. Dealership was also very clean More

Great Service as usual. Both Efrain Guerrero and Bruce were very helpful and got me in and out very quickly getting my front emblem swapped out. Both take pride in their wor Both Efrain Guerrero and Bruce were very helpful and got me in and out very quickly getting my front emblem swapped out. Both take pride in their work and treat customers with care. More

Amazing service Robert is the best service advisor. Highly recommend for any of your service needs. Highly recommend for any of your service needs. More