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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,030 Reviews

1,030 Reviews of Penske Cadillac of South Bay - Service Center

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November 22, 2024

Vicky was great. She stayed in touch and was very professional. My rims look amazing! More

by pce04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

My service advisor, Robert, was very professional and knowledgeable and did an excellent job getting my vehicle serviced! I appreciated him updating me on the repair cost and when the car was ready for More

by arochos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Whenever I pull my GMC into dealer it's been a pleasant experience. Mr Shelton is a pleasure to work with making sure I continue to ride without problems. More

by 717KIMMY717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Super friendly- Kept us in the loop on the service progress Made a friend- will be back! More

by NBERCIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Great experience working with you ALL, fast service and completed everything in a timely manner! More

by Charliec23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Robert and the Penske Team consistently provide excellent service! The car is serviced in the time stated and is washed. They are knowledgeable about the details and timing of work for my vehicle. More

by DNHERBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

This dealer has taken great care with my automobile and Robert is a excellent service person. More

by CATHERINEYMCCOY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Robert Wright was great, he answered texts swiftly and was very helpful. I was very disappointed with Javier in service. I initially made an appointment on line. When I showed up, Javier told me that e More

by WRIGHTEO
Recommend Dealer
No
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I have been a customer 15-18 years. This si my go-to dealership for my Cadillac! More

by hcardozo@getecna.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Robert Wright is the best service advisor he always handles my needs. I will always be a Penske shopper More

by HENFAMILYLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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