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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,009 Reviews

1,009 Reviews of Penske Cadillac of South Bay - Service Center

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March 10, 2024

50k maintenance. Runs good. Well explained and he set up all my discounts. Price was more than I expected. More

by M2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Dont know the names.
March 10, 2024

Absolutely the best experience I’ve had with service as I’ve been to many places to service my vehicles. In the past this one was the most knowledgeable, most helpful and most courteous absolutely pleasant More

by dollabill200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier,Coco, Mark Wagner
March 09, 2024

Professional and great services in a timely manner. Staff friendly and and helpful with informing of what is needed aside from reason of bring vehicle in. More

by SMMATTHEWS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
March 09, 2024

Always professional! The service department goes above and beyond. I would highly recommend them to my friends and family. Marleen is great! More

by KINDRA.ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

When I picked up my vehicle the passenger seat was reclined almost all the way down! Not sure why anyone would need to recline in the passenger seat in order to check the engine! It’s odd and makes me More

by Tjdeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier was my service agent.
March 08, 2024

Javier was very helpful and professional. Promptly took care of my vehicle and notified me as soon as it was ready More

by VIZIONCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
March 08, 2024

To be clear, the service writers I've dealt with have all been great guys! BUT, I brought my 2016 Canyon in for a 30K Mile service because it was due. Prior to this my truck was running fine. On my way home More

by HOLUPKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
March 07, 2024

Robert's job is outstanding. Great service. My car was done sooner that i thought More

by INFO@HOLLYWOODSTARSLIMO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Efrain was excellent. It took a while to figure out what was wrong with the car but ultimately they got it done. However, when car was returned gas tank was completely e More

by gsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
March 06, 2024

Marlene Bobrowsky was very pleasant with great communication skills. I actually like the waiting room chairs, they're roomy and I feel like I have my own personal space. The wait time wasn't th More

by LP310
Recommend Dealer
Yes
Employees Worked With
Marlene Bobrowsky
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