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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,010 Reviews

1,010 Reviews of Penske Cadillac of South Bay - Service Center

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March 18, 2024

The car buying experience was super easy. Staff was very friendly. We were in and out in no time. More

by jptorres13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Great service. Associate came promptly to my vehicle. He was very friendly and has great customer service. More

by ANDREA.TREJO09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier García
March 17, 2024

Javier was amazing and goes above and beyond to ensure myself and vehicle were taken care of! More

by dmack1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
March 17, 2024

Exceptional customer care. Work was done in a timely fashion. I will be going back! More

by GINO762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
March 16, 2024

I came early without an appointment and the rep was very courteous to me. The waiting room was clean. More

by PANTERIA222
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
March 14, 2024

My salesperson Alejandra was helpful enthusiastic and very patient with me. She took the time to explain all the features and encourage me to ask questions. Rosie provided excellent service. She was More

by SYNERGYBYPATRICIA
Recommend Dealer
Yes
Employees Worked With
Rosie , Walter , and A lejandra.
March 14, 2024

Great job and waiting was not long Service advisor kept me informed and let me know that it was a large servicing of my engine and what was involved in my 30,000 mile servicing and it was really needed on More

by TBHONEYDEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Great experience with Robert, he's very knowledgeable, and helpful in explaining what is needed. More

by MVM862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

The service department is great, especially Efrain. He was honest about the wait time and kept me informed about the progress of the work being done on my car. More

by JEAN ARNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
March 12, 2024

Excellent service. Work was done in good order. Service manager was very helpful in dealing with insurance claim. More

by JDOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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