Penske Cadillac of South Bay - Service Center

Very happy with the service department , they were all very nice and helpful. My car was ready sooner than I expected too. Thank you very nice and helpful. My car was ready sooner than I expected too. Thank you More

Great, friendly staff! Very accommodating and they all made sure to make things perfect for our family. Hank and Caddy made sure we were well taken care of and we appreciat Very accommodating and they all made sure to make things perfect for our family. Hank and Caddy made sure we were well taken care of and we appreciate the support from them and their team! Highly recommended!! More

Maria did a awesome job! Will defenatelly will comback and see her again. Thank you Will defenatelly will comback and see her again. Thank you More

I arrived early,they were fast,efficient, and informative,great service especially during the holiday season! informative,great service especially during the holiday season! More

Excellent service and well maintained dealer all staff very friendly and helpful and very attentive very friendly and helpful and very attentive More

I originally went to get the front left light fixed; it goes off during the day. I spent a lot of money on repairs and it still does not work. goes off during the day. I spent a lot of money on repairs and it still does not work. More

María was excellent she got our full service done in one day. Completely satisfied with everything no issues. day. Completely satisfied with everything no issues. More

This was my 1st service on my Cadillac. Normal service, Oil change, tires rotated, fluid check, etc. I waited 3 hours for this to be done and I set an appointment for early morning. There a Normal service, Oil change, tires rotated, fluid check, etc. I waited 3 hours for this to be done and I set an appointment for early morning. There are many choices of places that I can "pull up, oil change" and go in less than 20-30 minutes. I eventually had to reach out to the Service Manager to resolve the long wait. I opted out of the car wash as I can only imagine how much longer I would have waited. We are all busy, but 3 hours for basic service is too much. I asked, but there was no loaner car available for use. Imagine, almost 1/2 a day wasted for this. Very disappointing. More

The service was excellent! I really enjoy working with Javier Garcia. He is very nice, polite and professional. I'm looking forward to my next visit with Javier. I really enjoy working with Javier Garcia. He is very nice, polite and professional. I'm looking forward to my next visit with Javier. More

The service was great. Bruce Brennen and his team were very professional and knowledgeable in regards to my vehicles needs. Bruce Brennen and his team were very professional and knowledgeable in regards to my vehicles needs. More