Penske Cadillac of South Bay - Service Center

I have been to a lot of GMCs Penske customer service level is same as BMW and Mercedes-Benz level is same as BMW and Mercedes-Benz More

The overall service extended to me by Marlene was of excellent quality and professionalism. The Service was superb. excellent quality and professionalism. The Service was superb. More

Reggie always takes care of everything. The best service advisor. On point with everything I request and goes above and beyond my request. Penske is lucky to have him. The best service advisor. On point with everything I request and goes above and beyond my request. Penske is lucky to have him. More

Marlene was great, she helped me throughout the process and was very clear in the entire service. and was very clear in the entire service. More

Went smoothly, I was able to drop off early which is a plus in my book. plus in my book. More

Alway friendly , let’s u know what else is going on with your car !! Very clean atmosphere ! Robert is the best !!! your car !! Very clean atmosphere ! Robert is the best !!! More

Hank was amazing. Very good experience. Would certainly return as a customer in the future. Very good experience. Would certainly return as a customer in the future. More

First vehicle for service and they took over :he’s for a simple oil change simple oil change More

Marlene is the best. .Got my Hummer in and out with all updates and is always good to talk to. Very efficient and friendly, has all the answers to my questions and goes ab .Got my Hummer in and out with all updates and is always good to talk to. Very efficient and friendly, has all the answers to my questions and goes above and beyond to help. Thank You More

Only had 2 mechanics on duty that day, was there for 6 hours for an oil change, a software update and a small mechanical issue. If you know you’ll be so short staffed you shouldn’t let people make appoin hours for an oil change, a software update and a small mechanical issue. If you know you’ll be so short staffed you shouldn’t let people make appointments. Marlene Bobrowsky managed it well but most of it was out of her hands. More