Penske Cadillac of South Bay - Service Center

I value the exceptional customer service and Marlene was very personable. To top it off I received a free car wash. Thanks very personable. To top it off I received a free car wash. Thanks More

Waited 2 hours and no service even though I had an appointment. Had to leave as I had to go to work. appointment. Had to leave as I had to go to work. More

My service advisor Reggie is always dependable. Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner Really appreciate how he’s informative with the service that needs to be performed and helps get it done in a timely manner More

I was disrespected, not treated with no compassion or care. My time there was Nightmarish care. My time there was Nightmarish More

Very Helpful, Worked out a mutually beneficial deal. Thanks for the effort and follow ups. Michael Thanks for the effort and follow ups. Michael More

Professional and friendly. Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and Although I did not have an appointment, they still looked at the issue I had going on with my car, and from there, they narrowed down the problem and got me an appointment right away. The only negative thing I found is their customer lounge seating. It is horribly in need of new chairs. Currently, the seating is so uncomfortable and low to the ground, that you almost fall into the chairs and when you try to stand up, that is a whole new issue. I finally struggled to the point where I went and sat in the other waiting area with cafeteria-style seating. I witnessed customer after customer also having the same stress and trouble sitting in the seats and later trying to stand back up. More

Excellent service provided by Efran Vehicle was serviced and ready when promised Online payment made the experience even better and ready when promised Online payment made the experience even better More

Helpful, friendly staff; Robert Wright is always attentive and easy to work with. Always appreciate the dealership service promotional offers. attentive and easy to work with. Always appreciate the dealership service promotional offers. More

Over three hours waiting for an oil change that I made an appointment very disappointed appointment very disappointed More

Very happy with the service department , they were all very nice and helpful. My car was ready sooner than I expected too. Thank you very nice and helpful. My car was ready sooner than I expected too. Thank you More