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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,033 Reviews

1,033 Reviews of Penske Cadillac of South Bay - Service Center

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September 28, 2024

Very responsive. Made the buying experience quick and easy. All the paperwork was done before I got there. More

by darrell.ncas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Irene Rios was great, very helpful made the experience enjoyable. Would definitely recommend her to anyone looking for a GMC. More

by ALEXSIAPKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Rios
September 27, 2024

Robert told me to come in on a Friday and that it would take the whole day but it was done in two hours. More

by INFO@HIGHENDCARSERVICELAX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Vicky was extremely helpful, the problem is that the tray has not been fixed. Incorrectly installed. I will need to bring back in. More

by geneblakeslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Efren was very helpful throughout the service of my truck very helpful all the way around More

by Rgloco51
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efron
September 26, 2024

They were very efficient and professional! My car is running like new. Complementary car wash was included. More

by Derek.walker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

came on time for my appointment but no service rep was around. The car was only driven for a little bit around the shop but the seat position was changed. On-line scheduling process did not work well. More

by HOWARD14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vikky Posadas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Customer service was excellent and online scheduling was user friendly. No hassle and easy to use. More

by WILLIAMSR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

With everything my vehicle needed done it was done quick. Efrain communicated the process and was very helpful. More

by Erivera0002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
September 22, 2024

Excellent work and smooth customer service. Extremely recommend, easy to work with. Would totally consider getting another car from here. More

by ecastromiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nguyen
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