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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,145 Reviews

1,145 Reviews of Penske Cadillac of South Bay - Service Center

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January 04, 2025

GREAT COMMUNICATION AND LISTENING SKILLS…PATIENCE AND HOSPITALITY WERE ENHANCEMENT ALSO…TIMELY AND PROFESSIONAL WORK…THOROUGH ,PROFESSIONAL AND COURTEOUS IN RELATING TO CUSTOMER NEEDS..A PLEASURE TO DO B More

by EMMETTJONES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REGGIE SHELTON
January 04, 2025

Great service service thank you! I come here every year and they are very reliable. More

by erica_midori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Javier was the advisor that helped me, and his customer service was excellent. Right of that bat when he answered the phone call he was so eager to help me. He communicated each step of the process. Also, More

by amany.m.abdelmalak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
January 01, 2025

This dealership is the Best! I have closer ones to me but the customer service goes above and beyond. Honest , transparent and knowledgeable team of professionals! This is my 4th More

by AMANDASPAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmedin Spaho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haroutioun Boyadjian, Caddy Munteanu
December 31, 2024

Reggie is the best and I go to Penske because of him. In addition, Bruce is also very professional and helpful. More

by shernrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
December 30, 2024

Always professional service from the valet to the service advisor Robert Wright. My car is my priority and never been disappointed. More

by GUERREROCORTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Kind, quick, and all around, great customer service! The best dealership for maintenance. Thank you More

by Anthonymeyers48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Everyone is friendly and professional! They make you feel at home. The coffee and water is great!👍🏿 More

by DAVIDTANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
December 23, 2024

Javier was so wonderful, more companies need employees like him. Give him a raise and please tell him I said so! Thank you, CS More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
December 23, 2024

Maria was super helpful, service was handled expeditiously, and there was no “we found something that will cost another few hundred dollars”. More

by daywithwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie (set up) + Maria (handled day of) both 5 stars
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