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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,123 Reviews

1,123 Reviews of Penske Cadillac of South Bay - Service Center

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April 15, 2023

Propt service, thought prices were higher than previous times.Reggieexplained service needed to be done. More

by SONIAEJARVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REGGIE
April 15, 2023

Reggie was professional, knowledgeable, and courteous while handling my service. The car was washed and I appreciated that extra touch. My complaint was about the amount of time it took to complete the More

by BATTLEJ
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, my service writer. See comments above.
April 15, 2023

Service writer Reggie Shelton is the BEST! !! He is honest, attentive, courteous and very communicative!!! A real asset to to the Penske team!!! More

by JIMBCOOK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
April 13, 2023

Javier was awesome nice and caring he got my car done d next am. Ty More

by TWICENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor at service. , Shelby White, Catherine Sommerville
April 12, 2023

Service work was completed within the time frame indicated and they gave me a loaner. Also washed the car. Reggie is super nice and knowledgeable. More

by RBNCHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, service department
April 12, 2023

Very good service Very quick service as well I own a limousine company and it's very important to me Thank you More

by LYES-URCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero 5 stars as well, Catherine Sommerville
April 12, 2023

Robert is always attentive and makes sure all concerns are addressed. Communicates well and in a timely manner More

by BANDAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
April 12, 2023

Nice and clean job and wonderful people it was quite easy thank you very very much . More

by IBRAHIM.ABDURAZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Sommerville
April 12, 2023

Took delivery of my new Lyriq- Very easy and friendly- Finance department was actually fun (rare) More

by NBERCIER
Recommend Dealer
Yes
Employees Worked With
Stacie
April 12, 2023

My 2022 XT5 has been in for service several (5) times for issues with radio and car play I’m frustrated and very unhappy with this car! More

by BINKSDD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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