Penske Cadillac of South Bay - Service Center

Perfect service as always they always make sure that my truck is perfect and ask if I need a l;oaner truck is perfect and ask if I need a l;oaner More

Robert give us tge rigth advise as well as the time taken to be fixed to be fixed More

All the service staff here is great. Service is always exceptional and timely. Thank you!! Service is always exceptional and timely. Thank you!! More

Bob Uchida was very communicative throughout the entire buying process. He went out of his way to make sure I was completely satisfied with the vehicle and provided a level of customer service that one w buying process. He went out of his way to make sure I was completely satisfied with the vehicle and provided a level of customer service that one would expect from a luxury brand like Cadillac. This is the second vehicle we have purchased from Penske and we always bring the vehicles back here for their superior service. More

Consistent customer service, the service department is very friendly, thorough and accommodating with great follow up very friendly, thorough and accommodating with great follow up More

Received excellent service from your rep. Reggie and maintenance team. Gas is now lasting longer. Reggie and maintenance team. Gas is now lasting longer. More

Reggie’s goes beyond excellent service! He cares and makes sure his customers are taken care of. I He cares and makes sure his customers are taken care of. I More

The wait to get my tires installed was a lot, my appointment was at 10:00am, I got there at 9:50, my car was ready at 4:30pm. I purchased a pricy tire protection plan and the run around to approve appointment was at 10:00am, I got there at 9:50, my car was ready at 4:30pm. I purchased a pricy tire protection plan and the run around to approve your tires to be replaced is somewhat of a hassle , I wouldn’t go to this place to waste a ridiculous amount of time if I didn’t feel it was extremely necessary to replace my tires. I kept patching my tires week after week and keep putting air in my tires over and over every week just to avoid going to the dealer cause I dread the process of being without a car but I’m like xxxx it I gotta go cause it’s unsafe to drive like this and cause I paid top dollar for this tire protection , I should get my moneys worth. So yeah More

I have been going to Penski and dealing with Reggie for years. Top notch service all the way. I wouldn't go anywhere else years. Top notch service all the way. I wouldn't go anywhere else More

My service advisor was able to address my car alarm problems over the phone, also he scheduled me for a next day service. problems over the phone, also he scheduled me for a next day service. More