Penske Cadillac of South Bay - Service Center

Javier was great very nice and took care of everything like a pro would do like a pro would do More

This dealership service is great and super fast compared to other dealerships I’ve encountered. Parts department person needs a little help to other dealerships I’ve encountered. Parts department person needs a little help More

Robert Wright has always treated me in a professional way. He said my oil change would take about one to one and half hours, and it did. way. He said my oil change would take about one to one and half hours, and it did. More

Starting with our salesman Tyler Colbert, the very best their is! and the service department that made our new car look like a dream. thanks guys. their is! and the service department that made our new car look like a dream. thanks guys. More

Jesus Benitez is the best we love to work with him every year for new vehicle year for new vehicle More

Love robert, he's always polite, friendly, truthful, and helpful. Got a problem he's the one! I am treated well by the service department. Schedule appt days and they are speedy, complete and reliable. helpful. Got a problem he's the one! I am treated well by the service department. Schedule appt days and they are speedy, complete and reliable. More

I brought my vehicle for check engine light. It sat at the dealership for over a week and was never even looked at. I eventually had to pick up the vehicle and take it somewhere else. I couldn’t It sat at the dealership for over a week and was never even looked at. I eventually had to pick up the vehicle and take it somewhere else. I couldn’t continue to rent a car with the uncertainty of when the vehicle would even be diagnosed. More

Robert Wright is then best Service Advisor Ever! He is kind, helpful, professional and polite He communicates directly with me regarding my service needs and responds to any questions I may have. He is kind, helpful, professional and polite He communicates directly with me regarding my service needs and responds to any questions I may have. Robert a great representative and asset to Penske. More

You did a great job, thank you. I will recommend to my friends and family I will recommend to my friends and family More

Was nervous leaving my car at the dealership for repair. The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The secon The first two times I dropped my car it was held for 2 months at Cadillac Buena Park whose customer service and communication is the worst. The second time I took it to Cadillac Penske Torrance which held onto for a month while waiting for a part to arrive (it took 3 weeks). This time it was in and out in 3 days. Thank You More