Penske Cadillac of South Bay - Service Center

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waiting room chair was uncomfortable. it was too low. it was difficult to find a entrance of the service. information about the inspection wasn’t enough. it was too low. it was difficult to find a entrance of the service. information about the inspection wasn’t enough. More

Reggie takes time to address your concerns, he let's you know upfront what you can expect. know upfront what you can expect. More

Great work. Thank you! I appreciate it. It was awesome experience overall. Thank you again. Thank you! I appreciate it. It was awesome experience overall. Thank you again. More

I had a very good experience at this dealership the representative that assisted me (Marlene Bobrowsky)went beyond my expectations to help me on my schedule I had for the day representative that assisted me (Marlene Bobrowsky)went beyond my expectations to help me on my schedule I had for the day More

Excellent service but now I need information on charging stations. Please and thank your. Yours truly stations. Please and thank your. Yours truly More

I take my car to Robert Wright and he always makes sure the work on my car is done that day, unless it is a major service. Then I will receive it the next morning. He is very responsive to my texts if I ha the work on my car is done that day, unless it is a major service. Then I will receive it the next morning. He is very responsive to my texts if I have any questions or concerns. More

They were supposed to do an oil change and a recall 3 hours OK, I’ll wait after 3 hours of waiting. They announced they were going to lunch and that it was going to take 2more hours. only thing done was hours OK, I’ll wait after 3 hours of waiting. They announced they were going to lunch and that it was going to take 2more hours. only thing done was the oil change so it took 3 Hours for a oil change no, thank you give me my car. I’m gone ridiculous More

A local mechanic and another certified GMC dealer give me estimates of $13,000 and $10,000 cheaper than Robert and Penske Cadillac. $13,000 for labor and wouldn’t print me out a copy of the break down of the estimates of $13,000 and $10,000 cheaper than Robert and Penske Cadillac. $13,000 for labor and wouldn’t print me out a copy of the break down of the whole estimate. Won’t be back. More

Javier Garcia was very personal and knowledgeable about my issues and my contract information. I'll recommend Javier for service person of the year. my issues and my contract information. I'll recommend Javier for service person of the year. More