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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,125 Reviews

1,125 Reviews of Penske Cadillac of South Bay - Service Center

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April 04, 2025

Amazing service! My car looks great every time I leave there and I know the work is done well; never a problem. More

by REVCARLFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Garcia
April 04, 2025

I always get excellent service when I am at the dealship. They had my car ready in a very timely manner. Check in was quick and check out was quick. More

by babyford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
April 02, 2025

I buy a new truck every 4 years. After the poor experience with service I will still purchase a new truck, but just not from Penske Cadillac South Bay. Service dropped the ball NO More

by Beckerrei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I stopped by Penske without an appointment because a light came on that there was a problem with my left front tire. Robert Wright, as always, was very helpful and had my tires and systems completely c More

by KATHARINECRAWLEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I am very happy with my advisor Reggie Shelton, he always helps me in anyway he can More

by HARTLEYR350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
April 02, 2025

Outstanding service. The assistant service manager ,Reggie Shelton, is the key to the outstanding service at Penske. He is able to explain to me, in terms I can underst More

by GWEMMOY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
April 01, 2025

As usual, a wonderful experience at Penske Cadillac. Robert Wright is a wonderful customer service coordinator. Will return and refer them to my friends. They let you know as soon as your car is ready More

by DNLCHAMBERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

It took long time. My car is a brand new one.. Already had a problem??? So Sad!! But Efrain,my service guy Is the best. More

by drjeremychoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
March 31, 2025

Javier was very helpful dumped right on my problem and got my car in two days earlier than scheduled More

by poindexter866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmedin Spaho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Nice dealership, Dino is fantastic, easy to work with, I would definitely recommend him to my friends. More

by motti
Recommend Dealer
Yes
Employees Worked With
Dino
1
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