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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,030 Reviews

1,030 Reviews of Penske Cadillac of South Bay - Service Center

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December 22, 2024

I received an email to pay through my Kaarma and did so. My son picked up the vehicle and was made to pay again, and we never received a refund. Not sure how your cash clearing schedule balanced More

by mkt2214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Jesse was very helpful in learning about new electric Escalade, including helping putting together a vehicle configuration for possible possible purchase. More

by Mburke838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in sales & Reggie in service
December 21, 2024

Always a first class experience! Service rep Reggie Shelton treats me like a VIP customer. More

by EDRO384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
December 20, 2024

Reggie Shelton gives great service. Thanks for all your help. Very high-quality dealership thaks More

by JFCOOKE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
December 20, 2024

Convenient location. Always friendly staff. I was given alternative service options to fit my budget. Service was explained in detail. Will return. More

by Ladycherokee0325
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
December 14, 2024

Great service and car was delivered on time! and the best part many dealers don’t offer you even that your car is there for more than a day is a rental car .. I’ll definitely be back there agai More

by alaou7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier García
December 13, 2024

Efrain was always really helpful, and honest guy. He's a friendly service member. Thanks. More

by sandorm74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
December 13, 2024

Friendly professional easygoing very easy to talk to and work gets done in a timely manner More

by BUGZY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Rodriguez very professional I will recommend her to all my Cadillac friends
December 13, 2024

Excellent car and very good first time oil change with exceptional and outstanding customer service. More

by Adinew_kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

My service manager, Maria was exceptional. I am a new customer of Penske Cadillac of South Bay and Maria took extra time to get to know me and my concerns about my car. She was professional, More

by Marcialiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
1
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