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Penske Cadillac of South Bay

Torrance, CA

4.6
1,646 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,646 Reviews of Penske Cadillac of South Bay

April 05, 2025

Took a while to get my item when ordered, but was installed in no time at all. Great service, will return again. Lovely customer Service. More

by R. Lockhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas, Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad the installation was quick and the service met your expectations at Penske Cadillac of South Bay. Thank you for choosing to return to us.

April 05, 2025

Reggie is honest, quick and helpful. Thanks for the help. Have nothing else to say. This minimum wording is not cool! 😂 More

by Allpetnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie/service
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re pleased to hear that you found our service honest, quick, and helpful at Penske Cadillac of South Bay. Thank you for your review.

April 05, 2025

Timely check in, friendly staff, timely service, and gave a good wash. Need three more words… More

by RAYHOO_OO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero , Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for highlighting the prompt check-in, friendly staff, and quality service you experienced at Penske Cadillac of South Bay. We’re glad you appreciated the complimentary wash as well.

April 04, 2025

Very friendly. Work done quickly and very well done. Warranty covered everything. I will heartedly recommend. More

by Mfalco0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re pleased to hear you received friendly, efficient service with warranty coverage at Penske Cadillac of South Bay. Thank you for recommending us.

April 04, 2025

Amazing service! My car looks great every time I leave there and I know the work is done well; never a problem. More

by REVCARLFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia , Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your confidence in the quality of service provided at Penske Cadillac of South Bay. It’s great to know your car consistently looks and performs its best after every visit.

April 04, 2025

I always get excellent service when I am at the dealship. They had my car ready in a very timely manner. Check in was quick and check out was quick. More

by babyford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for your continued trust in Penske Cadillac of South Bay. We’re glad to hear your vehicle was ready promptly and the entire process was efficient.

April 04, 2025

Overall Great Experience shopping for Vehicle, Michael N. Went above and beyond. Thank you for helping this be as easy as possible. More

by KEVINR1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael N.
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to hear your vehicle shopping experience at Penske Cadillac of South Bay exceeded expectations. Thank you for your review.

April 02, 2025

I buy a new truck every 4 years. After the poor experience with service I will still purchase a new truck, but just not from Penske Cadillac South Bay. Service dropped the ball NO More

by Beckerrei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
Report | Print
April 02, 2025

Outstanding service. The assistant service manager ,Reggie Shelton, is the key to the outstanding service at Penske. He is able to explain to me, in terms I can underst More

by GWEMMOY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your recognition of our Assistant Service Manager and his ability to clearly explain your vehicle’s service needs. At Penske Cadillac of South Bay, we aim to provide transparent and outstanding service at every visit.

April 02, 2025

I am very happy with my advisor Reggie Shelton, he always helps me in anyway he can More

by HARTLEYR350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to hear you’re pleased with the service provided by our advisor at Penske Cadillac of South Bay. Your satisfaction is important to us.

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