Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Cadillac of South Bay

Torrance, CA

4.6
1,646 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

Directions

By Type

1,646 Reviews of Penske Cadillac of South Bay

April 20, 2025

Very professional. My vehicle was done in two hours. It was washed and cleaned. Great customer service. More

by aledo1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for acknowledging the professionalism and efficiency of our Service Team at Penske Cadillac of South Bay. We’re glad your vehicle was ready quickly and returned clean.

April 19, 2025

My service consultant ephriam was amazing . He knew exactly what to do and understood my time constraints More

by REELBIGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ephriam
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Our team at Penske Cadillac of South Bay appreciates your recognition. We’re glad your time constraints were respected and your service needs were met efficiently.

April 19, 2025

The only reason I go is for Robert Wright. Best service advisor there. Very professional More

by photosbyrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for acknowledging the professionalism of our Service Advisors at Penske Cadillac of South Bay. We appreciate your review.

April 19, 2025

Reggie Shelton is an outstanding service advisory. He is extremely knowledgeable and professional. He is awesome ! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We appreciate your kind words about our Service Advisor’s knowledge and professionalism at Penske Cadillac of South Bay. Thank you for sharing your experience.

April 16, 2025

Fast service, service advisor pays attention to customer concerns. Easy to schedule appointments online and feedback after repair is complete. More

by WRFLOWS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrin, Bob Uchida
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we strive to provide fast service with attentive advisors and convenient online scheduling. We appreciate your positive feedback.

April 14, 2025

They were very courteous and professional. The works have been done in timely manner. I will definitely come back for future services More

by Geumdori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for recognizing the courteous and professional service you received at Penske Cadillac of South Bay. We look forward to assisting you with future vehicle needs.

April 14, 2025

Efrain was fantastic. Efrain kept informed me at all times, and delivered my car when promised! More

by AMCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain, Vikky Posadas
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we prioritize clear communication and timely delivery to ensure a reliable service experience. Thank you for sharing your feedback.

April 13, 2025

Keep charging more every time I visit dealership. Just for oil change 135 it’s kind of so expensive More

by KOOROSHJ333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elmedin Spaho, Robert Wright
Report | Print
April 13, 2025

Amazing service! I felt taken care of and was treated as if I was a long term customer, even though it was my first car! More

by LLOSSONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grier Steele
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we aim to make every customer feel valued, whether it’s their first purchase or their tenth. We appreciate your feedback on the service you received. Congratulations.

April 13, 2025

I was provided great service from the moment I walked in. Nathan was extremely knowledgeable about the vehicle and answered all the questions we had. He and Mark also made sure we got the best deal! I would More

by sherifoster70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Caldwell
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re pleased to hear that our team at Penske Cadillac of South Bay was knowledgeable and attentive from the start, helping you find the best deal. Thank you for recommending us.

1
...
5
6
7
...
165