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Penske Cadillac of South Bay

Torrance, CA

4.6
1,646 Reviews
Call Dealership (310) 697-1800

18600 Hawthorne Blvd.

Torrance, CA

90504

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1,646 Reviews of Penske Cadillac of South Bay

March 22, 2025

Reggie is amazing and always takes amazing care of my car . Will continue to bring my car thank you More

by SAL D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we’re grateful for your continued trust in us to care for your vehicle. Thank you for your loyalty.

March 20, 2025

Hello there, I honestly don't like to right bad reviews but this dealership car service is not the best. Even i was trying to make an upgrade but sales guy have not time to explain deals. Unfortunately! More

by Zatouna
Recommend Dealer
No
Employees Worked With
Jesus , Robert Wright
Report | Print
March 20, 2025

Great work and efrain my service guy is outstanding on top of everything on my vehicle Thank you… Rudy More

by Rgloco51
Recommend Dealer
Yes
Employees Worked With
Efrain
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Jun 14, 2025 -

Penske Cadillac of South Bay responded

The team at Penske Cadillac of South Bay appreciates your recognition of their thorough service and attention to your vehicle. Thank you for sharing your experience.

March 20, 2025

Like always the job was done. I got a rental car and went home until it was finished. More

by JBJ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas, Robert Wright
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we’re glad to provide convenient options like rental cars so you can continue your day while your vehicle is serviced. Thank you for your feedback.

March 18, 2025

Betty and all staff are so helpful, kind and takes the time to make you feel like a VIP everytime.. More

by sefoster114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier, Betty Davis
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

At Penske Cadillac of South Bay, we’re committed to treating every customer with care and making you feel valued during each visit. Thank you for your kind words.

March 17, 2025

The agent was very thoughtful. and made recommendations on something else that made sense. I sat in the waiting area and waited on my car. Was able to use the wifi to work. Got a More

by LAURETTA
Recommend Dealer
Yes
Employees Worked With
Dont know. Young Man
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Thank you for highlighting the thoughtful service and additional recommendations provided by our team at Penske Cadillac of South Bay. We’re glad you enjoyed the comfortable waiting area and complimentary car wash.

March 17, 2025

Grier was great! He was very helpful and knowledgeable in all aspect of his work. More

by marie51670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grier Steele Jr.
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to hear our team at Penske Cadillac of South Bay provided helpful and knowledgeable service throughout your experience. Thank you for sharing your feedback.

March 17, 2025

Service was great. I arrived early and the took me right in. My GMC had a recall airbag issue. The service agent gave me updates by text and phone. More

by Cmajors13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he wore glasses 👓; maybe in his late 20’s
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re glad to hear your early arrival was accommodated and that you received timely updates regarding your recall service at Penske Cadillac of South Bay. Thank you for your feedback.

March 17, 2025

Javier was great in communicating and is very knowledgeable of what services needed to be done to my vehicle. More

by BRIANCCOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

Clear communication and expert knowledge are priorities for our service team at Penske Cadillac of South Bay. We appreciate your positive comments.

March 17, 2025

Giovanna, Bryan, and Mark were great. Process was smooth and all paperwork was ready for signatures. Pricing and negotiations were fair. More

by Scott.neishi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanna, Bryan, and Mark
Report | Print
Jun 14, 2025 -

Penske Cadillac of South Bay responded

We’re pleased to hear that your purchase process at Penske Cadillac of South Bay was smooth and transparent, with fair pricing and ready paperwork. Thank you for your feedback.

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