Penske Cadillac of South Bay
Torrance, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My car was in for 2 weeks, Javier was nice but seemed in experienced about following up with my extended warranty-and I waited for a while to find out the results-and it took me 3 days to get approval for a experienced about following up with my extended warranty-and I waited for a while to find out the results-and it took me 3 days to get approval for a rental car-but I did get one after all-car runs good now-but I bought my car from here and didnt realize the stipulations on the extended warranty- because there is a Penske dealer in Cerritos who I took my last car to and their customer service was better More
Staff was excellent and extremely helpful. I will be back for another purchase in the future I will be back for another purchase in the future More
Great straight forward communication. Pleasure to deal with would recommend to others. I a Cadillac person with my second. Pleasure to deal with would recommend to others. I a Cadillac person with my second. More
I agreed to purchase the car on the phone (I live 180 miles away). They were to pick me up at the Amtrak train station and have everything ready to go so I could drive home. No one at the train station miles away). They were to pick me up at the Amtrak train station and have everything ready to go so I could drive home. No one at the train station to pick me up. Called dealer, they were unaware. Finally got to the dealer....nothing ready. Spent hours going through everything. My sales person was to busy with another customer, they handed me off to another sales agent. This for a $100,000 car. Unbelievable. They are completely incompetent and have no sense of customer satisfaction. For this level of purchase, I expected much better. I purchased a Porsche 10 years previous. Much, much better experience. More
Robert Wright and customer service overall is great. I would recommend him and this dealership to anyone! I would recommend him and this dealership to anyone! More