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Penske Cadillac of South Bay
Torrance, CA
1,392 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,392 reviews
Verified Customer
May 25, 2024
Even with a reservation my car wasn’t inspected until day 3 which cost me extra money with my rental. They also weren’t able to fix my problem fully and I feel taken advantage of and will never take my car t 3 which cost me extra money with my rental. They also weren’t able to fix my problem fully and I feel taken advantage of and will never take my car there again and will tell others the same. I am so disappointed in the new processes and procedures as well as the new staff that seems only interested in making more money and not providing excellent customer service! More
by JEFWILLIAMS
Employees Worked With
Marlene is the person I worked with and I give her two stars
May 25, 2024
My salesperson was not listed on this survey so I wrote him in, Michael Nguyen provided me with the best sales experience I have ever had at a dealership. His communication and understanding what my needs him in, Michael Nguyen provided me with the best sales experience I have ever had at a dealership. His communication and understanding what my needs and price points were was stellar. He worked past the end of his shift to see my transaction through. It was past closing so he asked me to bring the car back the next day to ensure it was clean, charged and provided me a great instruction to the cars features. Michael made me feel like I was a VIP and treated me with such respect that if there is a reward for employees he should be the recipient of that award. More
by mikeb23
Employees Worked With
Michael Nguyen
May 23, 2024
Amazing car buying experience! The sales team was fantastic as well as the finance manager. From start to finish everything was beyond expectation. The sales team was fantastic as well as the finance manager. From start to finish everything was beyond expectation. More
by BSPAHO
May 23, 2024
The service agents are exceptional with wonderful communication. I always feel like I am safe in my car after a visit to Penske! communication. I always feel like I am safe in my car after a visit to Penske! More
by DIANNA4
May 22, 2024
Could not diagnose my car said I would have to leave it for a week and pay my own rental cuz there backed up for a week and pay my own rental cuz there backed up More
by VASQUEZNICOLE
