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Penske Cadillac of South Bay
Torrance, CA
1,392 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,392 reviews
Verified Customer
May 30, 2024
Worst dealership I have ever done business with. DO NOT GET YOUR CAR SERVICED HERE OR DO ANY BUSINESS!! Kevin Bisson is the worst and most unprofessional manager I have ever dealt with. They damaged DO NOT GET YOUR CAR SERVICED HERE OR DO ANY BUSINESS!! Kevin Bisson is the worst and most unprofessional manager I have ever dealt with. They damaged my vehicle and to get them to repair the damages they caused was like pulling teeth! This seems very common at this dealership just read the other reviews! Again steer clear of this place you will thank me later!!! More
by Michael.feliciano
Employees Worked With
Kevin Bisson
May 30, 2024
Great experience all around. Tyler, Caddy and Dino were awesome. Thanks guys!….Love the Hummer! Tyler, Caddy and Dino were awesome. Thanks guys!….Love the Hummer! More
by slavett
May 29, 2024
Was very disappointed with the process the offer I was supposed to get was $399 per month lease plus $2300 for the Cadillac Lyriq. Once everything was finalized, I mentioned I have $1000 Costco discount. supposed to get was $399 per month lease plus $2300 for the Cadillac Lyriq. Once everything was finalized, I mentioned I have $1000 Costco discount. They said they already applied that which was not the case considering they didn’t even know about it ahead of time. So basically, they rework the numbers to make it look like I was getting an additional thousand dollars off when in fact, I was at the exact same number prior to mentioning the Costco voucher. I’ll be talking to somebody about this very soon. More
by haillusions
Employees Worked With
Alejandra and Dino
May 28, 2024
Thanks for the great service! Robert Wright was efficient and helpful as in the past. Robert Wright was efficient and helpful as in the past. More
by CLQ
Employees Worked With
May 28, 2024
Although I am tired of the fixes under warranty, I can only appreciate the remarkable treatment I receive with Reggie. If it wasnt for Reggie I wouldve been through with this company a long time ago. Than only appreciate the remarkable treatment I receive with Reggie. If it wasnt for Reggie I wouldve been through with this company a long time ago. Than you Reggie! More
by ORALIMPLDR
Employees Worked With
Reggie
May 28, 2024
Excellent Service as always from customer agent and timely updates on progress of work done on vehicle. timely updates on progress of work done on vehicle. More
by VERACHINADOLL
May 28, 2024
Tyler Colbert was very helpful in our purchase of our new GMC Yukon as well as processing our trade in. Thank you. GMC Yukon as well as processing our trade in. Thank you. More
by annsflowers
Employees Worked With
May 28, 2024
Overall a good transaction, but there's room for improvement. No one gave 100%, but it was a satisfactory transaction. It was a Chevy experience at a Cadillac dealership. improvement. No one gave 100%, but it was a satisfactory transaction. It was a Chevy experience at a Cadillac dealership. More
by PC_DR
