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Penske Cadillac of South Bay

Torrance, CA

4.6
1,343 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,343 reviews

June 29, 2021

Worst dealer in my experience. Pretty dishonest follows no strict regulations or processes! Sold me a used car as brand new and charged a premium way above sticker price, the car was released with multiple More

by Isaac.had
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atto, Ron
Jun 29, 2021 -

Penske Cadillac of South Bay responded

We have received your comment and are looking into this. Our General Manager would like the opportunity to discuss this with you further. Please give us a call at (310) 697-1800 at your convenience.

October 31, 2020

I had a wonderful experience at the Penske Cadillac Dealership. Tyler Colbert was an excellent sales advisor, as well as the manager and financial person. I thought I would be stressed about buying a More

by MKGoldenDiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Colbert
October 07, 2020

The dealership needs to keep the cars clean, the service was good problems were taken care of. The sale guy Tyler was moor than helpful. he went over and beyond his duties More

by kenjacques64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TYLER Colbert
September 16, 2020

This is my 5th Cadillac purchase from Penske, Bob was my sales person and he helped me go from leasing to buying. Bob was a pure pleasure, Otto, Rosie and Chris treated me like a VIP. Thank you all so much! More

by ctsbaby2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grier Steele, Bob,Otto,Rosie
May 31, 2020

I would like to thank Stacie, and Atto who were amazingly helpful. Stacie was so helpful and answered every question I had and she never put any pressure she was so professional! Atto the Sales Manager was a More

by floresd5060
Recommend Dealer
Yes
Employees Worked With
Stacie, Atto, and Rosie
March 07, 2020

Bait and switch The dealership had advertised a XT% for $299. I called the dealership and confirmed that the car is available. When I arrived 45 minutes later, the in More

by fireman3712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Navarro
Mar 16, 2020 -

Penske Cadillac of South Bay responded

We have received your comment and regret to hear that our salesperson was not able to better assist you. Our General Manager is looking into this further and would like to discuss this with you. Please give us a call at (310) 697-1800 at your convenience.

November 18, 2019

Great experience This is my second car purchased from Penske Cadillac and if I buy another I will go to Penske first. My sales person Louis Pena was very professional More

by eo777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Pena
August 18, 2019

Very refreshing First I never had a most pleasant of a time.. I went there on a fluke me and my fiancée looking for a Cadillac for me.. I knew I wanted to walk out pa More

by Nikap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Day, Auto
May 22, 2019

Great Customer service I went to Penske Cadillac Buick GMC South bay yesterday because I have a current lease with one of there competitves and my lease is up in 2 months, I More

by Browneys60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Beard, Raymond Lister,Luis pena and Jonathan Beard
May 21, 2019

Sales department Recently I purchased two vehicles . The general manager harout was amazing. Gave me a great deal I didn't have to negotiate he did it all for me. Than More

by Beachbody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harout
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