40 Reviews of Penske Buick GMC - Service Center
Outstanding service - had difficult to diagnose problem on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the p on my new corvette and Charlie fit me in right away. Jeremy was on top of things and called me every day to give me a status report on finding the problem and repairing. Found a second issue and took care of it as well. Very on top of their game! Great service, knowledgeable and courteous. Highly recommend to anyone. More
This was my second visit to this dealership for service needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our c needs of my GM Car. On the overall I find them to be good and responsive - so far. We have five cars in our family and we do try to keep all of our cars in good condition. So a realiable and good value service is important to us. More
I appreciated the friendly greeting upon arrival and the promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about t promptness of service today............also the fact I could put the bill on our account. During the wait I enjoyed talking with a sales rep about the new cars. More
Prompt and courtious service. Appointment was for 8:00AM and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonabl and my car was taken almost immediately at the time of appointment. Work was completed and the car was washed and delivered back to me in a reasonable amout of time. More
On 6-23-11 I had my 1986 Buick Grand National serviced & body work done. Everyone did an excellant job, and It was finished correctily ontime.Hats off to everyone Involved. Thanks again Coli & body work done. Everyone did an excellant job, and It was finished correctily ontime.Hats off to everyone Involved. Thanks again Colin Rarick 4021 Grant St. Reading, Pa. 19606 More
All my issures were taken care of and the service specialists listed above were friendly and keep me informed and they did an excellent job washing my GMC p/u truck as well. specialists listed above were friendly and keep me informed and they did an excellent job washing my GMC p/u truck as well. More
Jeremy is the main reason we keep coming back. He's professionalizm and personal attention is the best. If Jeremy stays we will be back. professionalizm and personal attention is the best. If Jeremy stays we will be back. More
I asked for oil change and alignment. They assured me th car would be driven nd checked to see if I needed the front wheel only or the all wheel therefore not having to spend more than I needed too. They we car would be driven nd checked to see if I needed the front wheel only or the all wheel therefore not having to spend more than I needed too. They were also very efficient with the time it took because I was waiting. More
Great customer service from initial drive in to Great customer service from initial drive in to departure. Great parts department. Would definately recommend this dealership for parts and service Great customer service from initial drive in to departure. Great parts department. Would definately recommend this dealership for parts and service. Have not had any experience with a new vehicle purchase here as of yet. More
Heat wave/air conditioner breaks down/called monday morning and was told bring it down at my leisure/I couldn't get it there till 200pm....no problem/arrived,problem diagnosed in 10 minutes/parts neede morning and was told bring it down at my leisure/I couldn't get it there till 200pm....no problem/arrived,problem diagnosed in 10 minutes/parts needed /I was offered a loaner car and was out of there in 20 minutes/ wife and I had several plans and were able to do what we needed to in comfort/ message on machine tuesday evening indicating car was done/ picked car up Wenesday morning/service has been consistently outstanding since I puchased my vehicle/ this episode was the icing on the cake/ I live 55 miles away and my next vehicle will be purchased and serviced here. More