Penske Buick GMC - Service Center

My Truck broke down on Interstate 222 while taking some items to my daughter while she was moving. I had AAA tow my vehicle to Geoff Penske Buick. Since I had no way to deliver the items to my daughter, B items to my daughter while she was moving. I had AAA tow my vehicle to Geoff Penske Buick. Since I had no way to deliver the items to my daughter, Brad from the Parts Dept. helped me get the items to my daughter's house about 2 miles away. Jeremy stayed in touch and was able to secure the necessary parts in one day. Willam did all repairs and service required in a few hours. I had my truck back in two business days. The courtesy shown to me and my wife was exceptional. I have never seen a report like the compehensive report that I received when the service was completed. Overall, an exceptional job. I'll be back. More

The service department at Geoff Penske Buick GMC is above and beyond, in particular Jeremy Wagner, service manager was very courteous and explained everything my vehicle needed and why. I really felt like I and beyond, in particular Jeremy Wagner, service manager was very courteous and explained everything my vehicle needed and why. I really felt like I was being taken care of and I will continue to bring my vehicles in for service at Pensk for this excellent customer service and knowledgable service department. More

Always friendly and fair service on my Buick and GMC. Regularly use this dealership for inspections, routine repairs, warranty repairs, and even the body shop once. Regularly use this dealership for inspections, routine repairs, warranty repairs, and even the body shop once. More

This was the best customer service experience that I've had a dealership. The staff was personable and professional. I will recommend them to my family and friends. I've had a dealership. The staff was personable and professional. I will recommend them to my family and friends. More

Great customer service and knowledgeable employees. The facility is beautiful and everyone I came in contact with was extremely friendly and accommodating. I will continue to go back and will recommend fr facility is beautiful and everyone I came in contact with was extremely friendly and accommodating. I will continue to go back and will recommend friends and family as well. More

Over my years of coming to Geoff Penske for service on my car, I've had the pleasure of befriending Joy Page, Guest Relations Manager. Ms. Page always makes me feel like a priority and couldn't be more accom car, I've had the pleasure of befriending Joy Page, Guest Relations Manager. Ms. Page always makes me feel like a priority and couldn't be more accomodating and friendlier. I wish I had more reasons to bring my car in for service. More

I usually took my vehicle to another dealer for service, but on this day they were booked up. I called Geoff Penske service dept. and they got me in promptly, took care of the issues with my vehicle and the but on this day they were booked up. I called Geoff Penske service dept. and they got me in promptly, took care of the issues with my vehicle and the price was very much less then what I thought it would be, I got the vehicle back in a timely manner which is very important to me. I also spoke to Joy an employee at the dealer who was extremely helpful with a friendly smile and could not have been any more pleasant to work with. This dealership should be proud of the people they have working for them. Thank you again Geoff Penske. More

I love the Service Dept. at Penske! Jeremy & Justin (Service Writers) take good care of my car and Joy (Guest Relations Mgr.) takes good care of me! Joy makes me feel welcome, comfortable and apprecia (Service Writers) take good care of my car and Joy (Guest Relations Mgr.) takes good care of me! Joy makes me feel welcome, comfortable and appreciated every time I visit and always goes above and beyond to make sure everyone is completely satisfied with their service work and overall experience. She definitely cares about the customer and adds value to Penske Buick GMC. I always look forward to my service appointments and I travel 45 minutes out of my way just to go there. Jeremy, Justin and Joy make a great team! More

Poor service department couldn't figure out simple problem with new car that was purchased at their dealership. After several failed attempts they got upset and told me to go somewhere else. I did a problem with new car that was purchased at their dealership. After several failed attempts they got upset and told me to go somewhere else. I did and the problem was fixed by another dealer in 15 minutes. Service here is terrible and their customer service manager needs to learn a thing or two about customer service. More

The service department of this dealership is always very professional. They are courteous when scheduling the appointments and honest about how much services will cost and how long it will take. While wa professional. They are courteous when scheduling the appointments and honest about how much services will cost and how long it will take. While waiting for repairs it's like sitting in your living room. Their's free coffee, newspapers and television available. Most of the time I talk to other customers who always seem pleased with their service or the salesman I leased the car from. My decision to buy out the lease on my 2008 Accadia was greatly influenced by the way this dealership treats me when I'm there. Tom Morgantown, PA More