Penske Buick GMC - Service Center

Fabulous Service Everytime I've been buying and servicing my vehicles here for over 10 years and have always received excellent service! I wouldn't go anywhere else! I've been buying and servicing my vehicles here for over 10 years and have always received excellent service! I wouldn't go anywhere else! More

Simple The mechanic who tried in vain to diagnose my failing starter couldn't even tighten things he took apart. I was in PA on a roadtrip from MI when my s The mechanic who tried in vain to diagnose my failing starter couldn't even tighten things he took apart. I was in PA on a roadtrip from MI when my starter would fail to work occasionally. Obviously not a good situation while so far from home with my girlfriend and two young ones with me. I thought the best plan for me would be to take it to a GMC dealership not just any random mechanic. Maybe the mechanic was untrained, maybe he/she was having a bad morning. Nottom line is that they could not find a problem. They charged me close to $130 and sent me on my way. Luckily the stzrter failed for goog in my own driveway. I got lucky. My complaint is that the battery cables were loose when I checked tbem and I know they weren't loose before. $125 for that? More

Always good service I have a 2008 GMC HD 2500 diesel truck. My Wife and I are moving to Arizona shortly and will be towing a 34 foot trailer along with us to our new hom I have a 2008 GMC HD 2500 diesel truck. My Wife and I are moving to Arizona shortly and will be towing a 34 foot trailer along with us to our new home. I'm not real secure the dealer I bought it from was 100% truthful stating the work he had done to it. I gave the manager in your truck department a few items to address and asked him to make believe it was his truck and that he was moving to Arizona. What would he do to feel comfortable in the move. He took the ball and ran with it. He performed the work I requested and took the truck out for a test drive and fixed a couple other problems including replacing the serpentine belt which the prior dealer supposedly replaced. I feel as confident as possible in making this 2500 mile trip with a fairly old truck. I only hope I can find as good a dealer in Arizona. Thank you, Joe Bruce More

Service Everyone was very nice - from when they accommodated my tight schedule in booking the appointment, to the shuttle driver who took me to work, to the c Everyone was very nice - from when they accommodated my tight schedule in booking the appointment, to the shuttle driver who took me to work, to the call telling me my car was ready and making sure I had a ride back, to Ali who was very friendly and nice when I picked up my keys! My compliments to everyone! This dealership excels in service, courtesy and friendliness. More

SERVICE Every time I get an oil change or I need to stop in for questions, Joy Page is always there with a big smile, willing to help with anything. The tea Every time I get an oil change or I need to stop in for questions, Joy Page is always there with a big smile, willing to help with anything. The team goes out of their way to be friendly and helpful. You guys are awesome!! More

Exceptional customer care from their sevice department. I took my car to this dealer for an electrical problem that rendered my 2011 Acadia with just over 50K miles unreliable. I had this vehicle into anoth I took my car to this dealer for an electrical problem that rendered my 2011 Acadia with just over 50K miles unreliable. I had this vehicle into another dealer numerous times over the past 13 months with nothing but excuses and the normal we cant get it to do it while it is here and therefore cannot fix. Jeremy and his team at Penske diagnosed the problem in less than a day and repaired within 48 hours, giving me back a vehicle that I can again have confidence having my family drive. Unlike other dealers, they were not so busy telling me what they could not and would not do, but instead took the action to make me a happy customer. If you are frustrated with your current dealer service situation, I would suggest you give them a try. I am certainly happy I drove the 60 miles for this service. More

Body repair following collision with a deer I bought my Park Avenue Buick new in 2002 (the dealership at that time was Dan Phelps) and have relied on the maintenance services at Penske ever sinc I bought my Park Avenue Buick new in 2002 (the dealership at that time was Dan Phelps) and have relied on the maintenance services at Penske ever since that time.Throughout that time the entire staff has been very friendly and professional explaining potential vehicle problems without trying to sell a service or parts that were not needed. I respect the honesty and skills of the service mechanics. My most recent experience involved front end body work necessitated as a result of a collision with a deer. Management of the body shop was equally friendly and accommodating even suggesting a car rental location. My thanks and kudos to the people at Geoff Penske More

hail damage i am very happy with my experience at the Geoff Penske dealership.I took my 2010 ford tauras in for hail damage and when i picked the car up it looks i am very happy with my experience at the Geoff Penske dealership.I took my 2010 ford tauras in for hail damage and when i picked the car up it looks as if there was never any damage at all.The paintless dent tech did a great job.The price was fair and Jeremy at the service counter was very professional and extremely helpful. More

Car Repair I am completely satisfied with the job the service department did on my 2009 Buick Lacurne. They discover the problem which was an oil seep in the en I am completely satisfied with the job the service department did on my 2009 Buick Lacurne. They discover the problem which was an oil seep in the engine, they insisted I needed to get the car repaired as quickly as possible. The service department set up the appointment at my earliest convenience. It took them 5 hours to complete and I received the car back in great shape. I cannot express how completely satisfied I am with the service the Penske service department provides. I plan to take my 2009 Buick to them every time it needs service. More

Detail Service department took prompt care of my car and made it look better than new. I can not believe the results, they were far better than I expected. K Service department took prompt care of my car and made it look better than new. I can not believe the results, they were far better than I expected. Kudos More