40 Reviews of Penske Buick GMC - Service Center
While there, my husband even commented who awesome your service is. Andrew is wonderful and keeps me updated for next service due and even how to approach them by adding a piece of a large 100k service service is. Andrew is wonderful and keeps me updated for next service due and even how to approach them by adding a piece of a large 100k service over next few O/L/F and trip inspections. This will help avoid a $1500 bill by spreading the services out. Love how you think of your customers and the financial impacts of servicing. More
Thanks for backing up your zilon protection (lou) I appreciate it. Again thanks for a good job Penske. appreciate it. Again thanks for a good job Penske. More
If the choice was given, this shop should get 0 stars. They misdiagnosed my 2012 buick verano and charged me 442.23. I pick my car up and the check engine light comes right back on, ONE BLOCK from penski They misdiagnosed my 2012 buick verano and charged me 442.23. I pick my car up and the check engine light comes right back on, ONE BLOCK from penski buick. I turn right back around and they put the machine to read the code THIS time and surprise, surprise SAME CODE that I originally brought my car in for and paid for already. Now after I uber to pick my car up because Andrew said it was good and ready ( conversation recorded) thank God. I have to leave my car again and order another uber. That was on a Friday, I wait till Tuesday because I never got a call and I call, Andrew then gives me a different diagnosis again conversation recorded. Long story short I picked my car up from penske buick because by now I ain't trusting anything they say and I drive it straight to Tom Masano where they properly fixed my car right the first time. People STAY AWAY from PENSKI BUICK if you need SERVICE! More
I always have a great experience at Penske! The staff are very friendly and accommodating. I have gotten my regular services completed there, body shop work, and detailing. They never disappoin The staff are very friendly and accommodating. I have gotten my regular services completed there, body shop work, and detailing. They never disappoint. More
I have been taking my vehicles there for the past 10 years, even when I worked as as a service manager at another dealership. I always owned a Chevy or GMC and trusted the professionals at Geoff Penske years, even when I worked as as a service manager at another dealership. I always owned a Chevy or GMC and trusted the professionals at Geoff Penske to service my vehicles. Jeremy Wagner was a great Advisor and even better Manager. I'm not the easiest person to satisfy and work with but Jeremy has always treated me fare and stayed professional and working in customer service is not always easy to do. Paying the little extra to make sure the job gets done right is well worth it in my opinion, especially with the precious cargo that rides along with me (my family). Thank you service team for taking care of my vehicles. More
Awesome Sales and Service I always have a great experience here whether its buying a new car or having a vehicle serviced. They care about the customer not the bottom line and I always have a great experience here whether its buying a new car or having a vehicle serviced. They care about the customer not the bottom line and it shows. 100% Recommend Geoff Penske Buick GMC More
Great service! Employees are just amazing! I was greeted immediately by all the service staffs I Love coming there. Always welcomed with a smile and good coffee. Employees are just amazing! I was greeted immediately by all the service staffs I Love coming there. Always welcomed with a smile and good coffee. More
The best service department around!! Geoff Penske Buick GMC is the only place I trust to service my truck Paul And Andrew are very easy to deal with! Very nice dealership. Geoff Penske Buick GMC is the only place I trust to service my truck Paul And Andrew are very easy to deal with! Very nice dealership. More
Fabulous Service Everytime I've been buying and servicing my vehicles here for over 10 years and have always received excellent service! I wouldn't go anywhere else! I've been buying and servicing my vehicles here for over 10 years and have always received excellent service! I wouldn't go anywhere else! More
Simple The mechanic who tried in vain to diagnose my failing starter couldn't even tighten things he took apart. I was in PA on a roadtrip from MI when my s The mechanic who tried in vain to diagnose my failing starter couldn't even tighten things he took apart. I was in PA on a roadtrip from MI when my starter would fail to work occasionally. Obviously not a good situation while so far from home with my girlfriend and two young ones with me. I thought the best plan for me would be to take it to a GMC dealership not just any random mechanic. Maybe the mechanic was untrained, maybe he/she was having a bad morning. Nottom line is that they could not find a problem. They charged me close to $130 and sent me on my way. Luckily the stzrter failed for goog in my own driveway. I got lucky. My complaint is that the battery cables were loose when I checked tbem and I know they weren't loose before. $125 for that? More