Penske Buick GMC Of Cerritos - Service Center

It's easy to schedule an appointment. The greeter listens to your needs, makes suggestions and advises the technician. The greeter provided on going feedback while you wait. The vehicle i The greeter listens to your needs, makes suggestions and advises the technician. The greeter provided on going feedback while you wait. The vehicle is always completed on time. I have been going there over20 years and I have alway shad outstanding service. Thank you Penske Buick GMC of Cerritos employees! More

I had no issues with the Service Center. Donald took care of me and kept me informed the whole process. Donald took care of me and kept me informed the whole process. More

Good service and out sooner then expected. We were able to finish our business early. We were able to finish our business early. More

so easy to work with but we didn't take it in for service. Penske had the truck picked up from our location and had the bedliner installed and then brought the truck back to us service. Penske had the truck picked up from our location and had the bedliner installed and then brought the truck back to us More

Great service! The waiting area is comfortable which I appreciate very much! Great...Great...Great The waiting area is comfortable which I appreciate very much! Great...Great...Great More

Richard was awesome, professional & efficient. The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I nee The appointment desk not so much…they “just” make appointments according to the woman there. My car needed added services and she told me that I needed to talk with parts to find out if they had the parts needed for my service! Why would I do that? I don’t know what parts are needed, that’s your job to figure out. When I explained to her she said “they just make appointments.” Wrong answer. I hope this team is trained to offer additional resource/response because this response was was inappropriate. More

This dealer, and especially Albert Valencia, Service Advisor are most knowledgeable and professional servicing public. Advisor are most knowledgeable and professional servicing public. More

I was extremely satisfied with the service at Penske Buick GMC. My vehicle was serviced faster than I expected. Buick GMC. My vehicle was serviced faster than I expected. More

My advisor was Richard Juarez and he was excellent in explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I w explaining which filters were going to be replaced on my Encore. He also made sure I knew I could have my tires rotated along with my oil change. I will return for all future maintenance. More

My advisor, Stephanie Villegas is simply the best. She made the process so easy and really went the extra mile. GREAT customer service! She made the process so easy and really went the extra mile. GREAT customer service! More