Penske Buick GMC Of Cerritos - Service Center

I enjoy coming in for service and the sales person who sold be the vehicle was there and was answering a lot of my questions regarding the purchase of a new truck. sold be the vehicle was there and was answering a lot of my questions regarding the purchase of a new truck. More

I absolutely ADORE Albert! he has always been so personable and accommodating as long as I've had all of my GMC's over 20 years If I pull up for service and Albert is not th he has always been so personable and accommodating as long as I've had all of my GMC's over 20 years If I pull up for service and Albert is not there, I will opt to come back when he is just to receive his excellent customer service (I am not a paid spokesperson for Albert) 😂 More

They were really patient and very informative. Their attitude was awesome even after we asked one toooo many questions. Their attitude was awesome even after we asked one toooo many questions. More

They always do a great job and I was taken care of within an hour, in and out. Very reasonable and what I liked most that the advisor was courteous and polite. an hour, in and out. Very reasonable and what I liked most that the advisor was courteous and polite. More

Bernie was very customer focused and highly responsive. I would recommend Bernie to anyone who is looking to establish trust with a shop I would recommend Bernie to anyone who is looking to establish trust with a shop More

This place is great and easy to work with. Anthony A was great salesmen. Hope to buy from them again. Anthony A was great salesmen. Hope to buy from them again. More

Excellent service in an emergency. Needed a transponder remote for my 2016 GMC Terrain Denali, was 60miles from Dutton Riverside and Penske in Cerritos came through. Needed a transponder remote for my 2016 GMC Terrain Denali, was 60miles from Dutton Riverside and Penske in Cerritos came through. More

Bernie reynoso was an amazing service advisor. Kept me updated and in the loop with all repairs going on. Kept me updated and in the loop with all repairs going on. More

Simpson GMC customer. Changed to Penske because it is more convenient. I was surprised to see that After tire rotation, air pressures and tire location was not recalibrat Changed to Penske because it is more convenient. I was surprised to see that After tire rotation, air pressures and tire location was not recalibrated. Vehicle still shows previous info. Had been accustomed to dealer washing vehicle before returning to customer. Simple gesture of Dealer showing they are as proud of their vehicles as the customers are.Oilchange, tire rotation, sensor recalibration, are all things I'm capable if doing myself. When I accept a dealer incentive to let them do it, I hold them to the same excellence I expect of myself. More

I don't understand why Sunbit is not being used here. And used at other Buick and GMC locations. Get on Board. And used at other Buick and GMC locations. Get on Board. More