Penske Buick GMC Of Cerritos - Service Center

The service was completed rapidly. The service gentleman was cordial and thorough. That’s all. The service gentleman was cordial and thorough. That’s all. More

Albert could not have been any more professional. Only problem is month delay in obtaining repair part. Also get some xxxx coffee for early morning arrivees. Only problem is month delay in obtaining repair part. Also get some xxxx coffee for early morning arrivees. More

The impecable professionalism as well as the amazing service I received from the service manager Mr. Gary Bener and the service advisor Mr. Bernardo Reynoso deserve the highest of grades. I hope these service I received from the service manager Mr. Gary Bener and the service advisor Mr. Bernardo Reynoso deserve the highest of grades. I hope these GMC employees are recognized and appreciated daily because of their customer service. I believe they both deserve a bonus for such customer care. thank you More

I was taken right away and waited for my car and it was ready when I was told ready when I was told More

Once again you guys knocked it out of the park. Your service department is top-notch. Thank you guy's so much. Your service department is top-notch. Thank you guy's so much. More

Service staff was courteous and professional. Work was completed while I waited just a few hours. Facilities are always clean Work was completed while I waited just a few hours. Facilities are always clean More

Stephanie was professional and courteous. I had a scheduled appointment, I did not have to wait to be seen, and my vehicle was serviced and the work was completed in records times. I had a scheduled appointment, I did not have to wait to be seen, and my vehicle was serviced and the work was completed in records times. More

My service advisor Stephanie Villegas at Penske Cerritos walked me through a tough time I needed an engine replacement she was very nice and helpful and knowledgeable and made the process as least painful a walked me through a tough time I needed an engine replacement she was very nice and helpful and knowledgeable and made the process as least painful as possible especially considering that this was an expensive repair which could not have happened at a worse time if I had my own business I would definitely want someone like Stephanie on my team the manager also deserves recognition for his involvement he made a split second decision which put the icing on the cake and made me a happy customer again I want to personally thank Cerritos Penske for making my life a little easier during a Tuff time based on their service I know I look at my Tuff time with this expensive bill I realize others also are going through tuff times I noticed the manager walks with a limp wether it’s a permanent or a temporary situation I could tell that he might be experiencing some pain but he was very professional helpful and kind so I’ll end with saying I’m satisfied with the service I got and somebody please give xxxxxxto Stephanie and her manager More

Great People working there Great experience will recommend to family and friends . Alex and Matt were Awesome recommend to family and friends . Alex and Matt were Awesome More

Prompt service and competitive pricing , they never try to sell me anything I don't need. to sell me anything I don't need. More