Penske Buick GMC Of Cerritos - Service Center

I was promptly met at the service drive with smile and questioned - How can I assist you. Service Advisor - Donald Moreno was very courtesy and took the time to answer my questions. He kept me informed on questioned - How can I assist you. Service Advisor - Donald Moreno was very courtesy and took the time to answer my questions. He kept me informed on the approximate wait time to perform the service requires along with a estimated costs. More

My experience with Penske Buick is up and down. I’ve had good and bad visits. This last visit was very good and Bernie was fabulous in his assistance. He was on top of everything, explained the iss I’ve had good and bad visits. This last visit was very good and Bernie was fabulous in his assistance. He was on top of everything, explained the issues and helped with a loaner in the interim. More

They take care of you. They are very helpful. Positive attitude, and have good customer service They are very helpful. Positive attitude, and have good customer service More

Our recent service to replace a side mirror was satisfactory. Our adviser was Stephanie Villagas. satisfactory. Our adviser was Stephanie Villagas. More

Very convenient, I had zero issues, I would definitely come back. The sales rep was friendly come back. The sales rep was friendly More

I enjoy coming in for service and the sales person who sold be the vehicle was there and was answering a lot of my questions regarding the purchase of a new truck. sold be the vehicle was there and was answering a lot of my questions regarding the purchase of a new truck. More

I absolutely ADORE Albert! he has always been so personable and accommodating as long as I've had all of my GMC's over 20 years If I pull up for service and Albert is not th he has always been so personable and accommodating as long as I've had all of my GMC's over 20 years If I pull up for service and Albert is not there, I will opt to come back when he is just to receive his excellent customer service (I am not a paid spokesperson for Albert) 😂 More

They were really patient and very informative. Their attitude was awesome even after we asked one toooo many questions. Their attitude was awesome even after we asked one toooo many questions. More

They always do a great job and I was taken care of within an hour, in and out. Very reasonable and what I liked most that the advisor was courteous and polite. an hour, in and out. Very reasonable and what I liked most that the advisor was courteous and polite. More

Bernie was very customer focused and highly responsive. I would recommend Bernie to anyone who is looking to establish trust with a shop I would recommend Bernie to anyone who is looking to establish trust with a shop More