Penske Buick GMC Of Cerritos - Service Center

I am satisfied for all my services that I get done here they are very professional they are very professional More

Keep up the good job was done in a timely matter was done about two hours about two hours More

The dealership is excellent but the service department took to long for an ordinary oil change that I had an appointment for. Only one service tech working. Was there for over 2 hours. took to long for an ordinary oil change that I had an appointment for. Only one service tech working. Was there for over 2 hours. More

Donald is the worse rude and kept our vehicle for over 4 hours left to lunch and never bothered to call us or send a text that it was ready even though I was waiting there. He help us with our other car and hours left to lunch and never bothered to call us or send a text that it was ready even though I was waiting there. He help us with our other car and was rude then too. I never submitted the review because I believe in second chances and people having bad days. Also he quoted me one price and when I picked up my car it was over $140 more. No receipt/services rendered was emailed to me just a link to pay. More

Had check engine light, got appointment same day, diagnosed the problem and part ordered. Just had to wait for the part. Even had a beautiful 2023 model to drive while I waited. diagnosed the problem and part ordered. Just had to wait for the part. Even had a beautiful 2023 model to drive while I waited. More

Very friendly staff, good customer service. I thought for a 30k services, charges where a bit expensive. Then, needed new tires too. I'm not sure $700+ is appropriate for service only but had n I thought for a 30k services, charges where a bit expensive. Then, needed new tires too. I'm not sure $700+ is appropriate for service only but had no choice as I had to drive to No California. More

I Took my truck for service tell me a time I was going to get it it was right on the dot get it it was right on the dot More

Quick and friendly service. Accommodated late appointment and got parts right away to have me out of there sooner than expected. Accommodated late appointment and got parts right away to have me out of there sooner than expected. More

This dealership had the warranty repair parts in-stock. They were ready for me at my appointment time. They did the repair within the stated time and the service personnel were all friendly and courteous. They were ready for me at my appointment time. They did the repair within the stated time and the service personnel were all friendly and courteous. I will return for future service needs. More

very good, Bernie was very knowledgeable and explained in details whatg was done to service my car. details whatg was done to service my car. More