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Penske Buick GMC Of Cerritos - Service Center

Cerritos, CA

4.2
460 Reviews

460 Reviews of Penske Buick GMC Of Cerritos - Service Center

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April 04, 2024

Albert is great. Service is excellent! This is my 3rd Yukon and I love it. More

by VCOXCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Report | Print
Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased to know our team meets your expectations at Penske Buick GMC of Cerritos. Your loyalty with Yukon models is appreciated.

April 02, 2024

Always keep us informed and car is ready as promised . Staff is very friendly and helpful More

by JWCHOCOLATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about Penske Buick GMC of Cerritos. We're pleased that you found our team helpful and that we met all expectations regarding service timing. Thank you for trusting us with your car's needs.

April 02, 2024

Great service in and out in record time. Adviser did a great job making sure I was satisfied with the service. More

by NICOCAITLINAMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad that the Penske Buick GMC of Cerritos team was able to provide efficient and satisfying service. We appreciate your positive feedback.

April 02, 2024

Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More

by RIGOMIRANDA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por su opinión. Nos alegra que considere a nuestro equipo de Penske Buick GMC of Cerritos profesional y amable. Tomaremos nota acerca de las citas para el mantenimiento - tomamos todas nuestras críticas seriamente.

March 31, 2024

Great service! Than you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by MEMOESPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos's service. Your review is valued greatly and it helps us in our continuous efforts to provide quality service. Much gratitude from all of us here at Penske.

March 30, 2024

Albert was a great service person to work with. He was right on top of things and knew what was going on always keeping me informed as to the progress. More

by inspector_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

At Penske Buick GMC of Cerritos, we value your feedback. We're pleased to hear that our team was able to provide you with top-notch service. Thank you for trusting us.

March 29, 2024

Quick work of all the service items I needed taken care of at this time. More

by MHUERTAFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald and Albert
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

Appreciate your recognition of the swiftness at Penske Buick GMC of Cerritos. We ensure every service is handled efficiently. Thank you.

March 28, 2024

The service department at Penske Buick GMC Of Cerritos is top notch. We came to them after poor experiences at another dealer and always trust them with our vehicle. Stephanie is our service writer; she prov More

by aponcedeleon17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Villegas
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear your experiences with our service department and team at Penske Buick GMC of Cerritos have been positive. We always aim to provide exceptional customer care, just as Stephanie has demonstrated during your visits. Thank you for sharing your feedback!

March 26, 2024

Easy to talk with. Employee asked if I need any other work or issues with vehicle. Dropped off truck and was notified back within 2 hours that truck was finished. Wow!! More

by BUELNAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stein
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback about Penske Buick GMC of Cerritos' service. We take pride in our prompt communication and am glad to hear it served you well. Thank you!

March 25, 2024

Very friendly, helpful and fast. Great experience! The waiting room was nice and comfortable. Thank you. More

by Rfrlperi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind review. At Penske Buick GMC of Cerritos, we value the comfort and efficiency in our service. Thank you for recognizing that.

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