Penske Buick GMC Of Cerritos

the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where th unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success. More

Since I have bought that car, I have yet to be able to drive it. I have been promised the correct paperwork and I have still not received the paperwork in 30 days the finance manager is not returning my p drive it. I have been promised the correct paperwork and I have still not received the paperwork in 30 days the finance manager is not returning my phone call and the general manager has promised that I would get the MSO and he would overnight it to me and yet I get nothing from them. I would not recommend the dealership ever to anyone. More

Sales person easy to deal with no pressure pleasure to deal with. Was quick to get response back from the manager of the sales department when negotiating the price. Thank you deal with. Was quick to get response back from the manager of the sales department when negotiating the price. Thank you More

They took my car right in at my appointment time and it was completed within an hour was completed within an hour More

My experience with Clarissa and the Penske Cerritos team was amazing. They were very helpful, understanding, and extremely hard working to get my a deal! They are truly eager to help! was amazing. They were very helpful, understanding, and extremely hard working to get my a deal! They are truly eager to help! More

They're very helpful to the client. They will help you as they can. Good. They will help you as they can. Good. More

Excellent attention to needs, I will likely return and will surely recommend, I’m happy with the customer service will surely recommend, I’m happy with the customer service More

GREAT EXPERIENCE. Alejandro was really helpful during the transaction. He took the time to explain everything. Alejandro was really helpful during the transaction. He took the time to explain everything. More

After my transmission was replaced, my entire truck raddles and my engine light is on. raddles and my engine light is on. More

Wonderful Dealership! Everyone is super nice and helpful. Very good pricing and service never takes too long! I always leaving feeling like I brought a brand new car. Exce Everyone is super nice and helpful. Very good pricing and service never takes too long! I always leaving feeling like I brought a brand new car. Excellent customer service!! Thank you Penske Buick GMC! More