Penn Toyota

My family has purchased several cars from Penn Toyota and each time they have been professional, courteous, and very helpful. Their salesmen were not pushy and were patient with the multitude of questions I each time they have been professional, courteous, and very helpful. Their salesmen were not pushy and were patient with the multitude of questions I fired at them. They really appeared to pride themselves on working hard to make sure you are completely satisfied. I had done price research beforehand, and the ultimate price I paid was very fair, made more so by the exemplary customer service offered here. Moreover, when I asked my salesman about several car models and options packages that I was choosing between, my salesman did not automatically suggest the most expensive model or package. Instead, he wanted to understand my concerns and what I wanted the car/package for before making a recommendation, which made me trust his recommendation that much more. Highly recommend this dealership to anyone looking for a first car or a 20th car. More

I had the great pleasure of being introduced to Penn Toyota from an old friend. When she told me that they would not "haggle" or "misguide" me , she was correct. After dealing with MANY dealerships on L Toyota from an old friend. When she told me that they would not "haggle" or "misguide" me , she was correct. After dealing with MANY dealerships on Long Island I was starting to believe that Salesmen and women are a "breed of their own" NOT Penn , they guided me through a complicated situation with finesse and patience. From the finance department to sales , I was treated like royalty. All my questions were answered (and I had many) I didnt feel like I was being pushed and the process was expedited in 1 week , My goal was to get a more economical car , being a single mom with no one to really guide me in the process I felt very well taken care of. I would recommend that anyone buying a Toyota use this dealership , The dealership is well kept ,visitor friendly , and centrally located on Long Island . Greenvale. Robert Piraino in sales was very well spoken , and Dan Bronzino in finance was a master at getting me a very fair and decent finance price on my vehicle even after I told him my credit obstacles , Most dealers turned me away immediately . He was very humane !! So run to PENN , Ive had a Ford windstar , Mazda RX7, Subaru Legacy , and Ill NEVER leave TOYOTA after this great experience. Love my Rav4 and Corolla !!! More

This was the second car that I have ever purchased from a car dealership, and I had an overall great experience at Penn Toyota with Robert Piraino. Being that I am a girl, I was a little hesitant walking car dealership, and I had an overall great experience at Penn Toyota with Robert Piraino. Being that I am a girl, I was a little hesitant walking into a car dealership by myself. Despite the usual "car salesman" stereotype that I have encountered at previous dealerships, Robert Piraino was extremely helpful, friendly, and did not pressure me in any way. He walked me through my options, patiently answered my many questions, and helped me find a car within my price range. I eventually decided on buying a 2011 Rav4 limited, and I absolutely love it! I would definitely recommend Robert Piraino to anyone looking to buy a car. Thanks Robert! More

A friendly place to buy a car and knowledgable sales people. This is the second Scion that we have bought there and plan to go back soon to get a Toyota product. Daniel the F&I rep. was very helpful in people. This is the second Scion that we have bought there and plan to go back soon to get a Toyota product. Daniel the F&I rep. was very helpful in getting us a lease for the car. We bought the car without even driving it, we knew the product and they handled themselves very professionally. More

Robert was the best sales person I have ever worked with in purchasing/leasing a new car. He took the time to listen to my requests and answered all my questions. He was extremely helpful in working with in purchasing/leasing a new car. He took the time to listen to my requests and answered all my questions. He was extremely helpful in working with my insurance agent to expediate the process of picking up my vehicle. I would recommend Robert to anyone who is interested in purchasing/leasing a Toyota. More

Robert Piraino is a true professional. He was helpful, knowledgeable, informative, and not pushy. We ended up with a vehicle perfectly suited to our needs. Our experience was very positive from start t knowledgeable, informative, and not pushy. We ended up with a vehicle perfectly suited to our needs. Our experience was very positive from start to finish. If you're considering a Toyota do yourself a favor and ask for Robert at Penn Toyota. More

Words cant describe how great Penn Toyota is...Robert was a straight up guy from the Getgo I went to other dealerships across Long Island and I hafta say this place treats you like a person instead of a Doll a straight up guy from the Getgo I went to other dealerships across Long Island and I hafta say this place treats you like a person instead of a Dollar Sign...Robert greeted me like a friend and had lots of knowledge on the 2011 Camry...Robert didnt pressure me to buy the Camry right away I was going back and forth for a month...he encouraged me to take my time and to discuss this with my Fiance'...I also got a long Test ride...he wanted me to experience what the Camry has to Offer...finally after a month i Purchased the 2011 Toyota Camry...also RObert did little things as well He encouraged me to bring my mom in to see if she can get in and out of the Car...My mom loved the room in the car...Also My Mom is Diabectic...Robert was given a pack of Cookies from one of his co-workers...he hasnt eaten in 5 hours and when he found out my mom was a diabetic he gave his cookies to my mom for eat...I dont think any other dealer/sales person would do that...he really took his time (was there 2 1/2 hours on columbus day)...I was with Dan Monday niught and once again treated me like a Person and not a Dollar Sign..although there was a lot of papers to sign he made me comfortable and talked other things besides Camry's (Sports, Wedding Halls etc)...I also hafta mention a Person Named Tom whioh i called today to ask a Question...even though Rob was off today he took his time to ask my question in a frienly way and was not aggitated. Anyway The Camry is a Great Car.. I Owned a 1994 Toyota Camry for close to 17 years and i tell you i was sad to see that Car go Even Robert was Impressed i had the car that long and the Body of the car was in very awesome shape. I am hoping that the 2011 Camry will last me to 2030...if you goto Pennn Toyota go see Rob mention the Buckeyes he actually took his own Toyota (Scion) to Cincinati Ohio thats a good sales pitch... More

Re: 05 Avalon Purchased in 06.Just hit over 100,000 miles, Hoping for another 100,000. I have been servicing my car at Penn for years; getting oil changes and various repairs through out the years. My miles, Hoping for another 100,000. I have been servicing my car at Penn for years; getting oil changes and various repairs through out the years. My car is in execellent condition thanks to the wonderful crew at Penn. They listen to what you have to say and then act upon the problem. This month I really had a set back with my car. Even though this problem was huge to me, Penn was right there to help me and fix my problem. I will always be thankful and will continue to go to Penn for repairs. Bill ( Service Tech) was extremely helpful and explained things so I understood what was going on. Laurie (Administrative) was extremely professional. More

Came in to buy a 2011 camry LE. After negotiating a price I've decided to compare it to other dealers' prices. Star Toyota of bayside couldnt match it so i went back to Penn. I was amazed to learn that value I've decided to compare it to other dealers' prices. Star Toyota of bayside couldnt match it so i went back to Penn. I was amazed to learn that value of my trade-in went down by $500 because I left and came back. Never again will i go back to Penn Toyota More

I would highly recommend Penn Toyota and Rob Piraino, in particular. Rob was very knowledgeable and helpful. The whole sales experience was easy and not pressured. Rob thoroughly knew his product - I leased particular. Rob was very knowledgeable and helpful. The whole sales experience was easy and not pressured. Rob thoroughly knew his product - I leased a Highlander. I was unsure whether to buy or lease, but Rob laid out all the options and explained the pros and cons of each. The exact car I wanted was not in stock, but Rob found it for me and I couldn't be happier. I think I got a fair price and the car even had a couple of extras which I did not expect. Rob patiently explained to me how to work all the gadgets and electronics and even set up some options for me to get me started. This is the second car we have leased from Rob and I would certainly recommend him to friends. More