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77 Reviews of Peninsula Subaru - Service Center
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October 10, 2024
Peninsula Subaru and Janee in the service Dept. Are the best.Janee always knows what my Subaru needs and is fast and helpfull. I trust Janee and oil changes for life with my Subaru. Thank You.. Are the best.Janee always knows what my Subaru needs and is fast and helpfull. I trust Janee and oil changes for life with my Subaru. Thank You.. More
by raftislandtom
October 09, 2024
They have always been helpful both when I leased my vehicle and when I purchased it. vehicle and when I purchased it. More
by Joyce24
October 09, 2024
In and out. Courteous with great communications. Professional customer service with great follow up and vehicle brake inspection. Courteous with great communications. Professional customer service with great follow up and vehicle brake inspection. More
by Trfarley2023
Employees Worked With
October 09, 2024
Superb service. Janee makes everything go perfect. I can trust Peninsula Subaru because they are efficient, responsible, and very thorough. Very kind to customers. Janee makes everything go perfect. I can trust Peninsula Subaru because they are efficient, responsible, and very thorough. Very kind to customers. I strongly recommend them. More
by Linden
Employees Worked With
Janee, Service Dept.
October 09, 2024
Península Subaru and Gage were able to service, diagnose and get my car repaired in record time and make sure I had a ride home and then a loaner when we had to wait for parts to be ordered and delivered. T and get my car repaired in record time and make sure I had a ride home and then a loaner when we had to wait for parts to be ordered and delivered. Thank you for your great work and attention to detail! More
by Sidnieshaffer
Employees Worked With
October 09, 2024
Great service department and staff. Kept us informed of the progress and the final status. Kept us informed of the progress and the final status. More
by Jmjm123g
Employees Worked With
October 03, 2024
Service was good. Surprised that I was able to get a loan car. Excellent waiting room despite the remodeling. Surprised that I was able to get a loan car. Excellent waiting room despite the remodeling. More
by John copeland
Employees Worked With
October 01, 2024
Great service, service advisor was nice and the technician was even better. Will return again. technician was even better. Will return again. More
by sean james
Employees Worked With
September 19, 2024
I’ve been doing business with Peninsula Subaru for many years and I’ve always been treated extremely well and this case was no exception. years and I’ve always been treated extremely well and this case was no exception. More
by Mikernben
September 15, 2024
Service was very good. Needed repairs were accomplished effectively. Only two things prevented a 5 star review. 1. Use of a loaner car for such an expensive and lengthy s Needed repairs were accomplished effectively. Only two things prevented a 5 star review. 1. Use of a loaner car for such an expensive and lengthy service, particularly by a repeat customer, should be made known prior to arriving for the service appointment. The person who made my appointment would not commit to my use of a loaner car during the service and said I’d have to ask upon arrival. That meant I was in for a lengthy wait in their temporary waiting room if a loaner wasn’t available and caused me to consider having the service performed elsewhere for convenience reasons. As it turned out, I did go there and did get a loaner, but the possibility of not getting one after already being there was a huge turn off. 2. The loaner was given to me with a 1/4 tank of gas. The rental agreement showed that it was given to me with a full tank of gas. I had them correct and initial my copy and kept it. 10 days after the service I received a text with the rental agreement but no message. I replied to it by text and email asking why they sent it to me 10 days after the service and if it was related to the gas tank level upon return to look at the picture of the revised rental agreement I sent them which showed it was given to me with a 1/4 tank of gas. I never heard back from them again on this service short of the request to submit this review. The lesson here is to keep such documentation if needed later. Overall, am pleased with their service and will go there again but these are two areas with room for improvement if they want customers to be happy and return. More
by RGL98546
Employees Worked With
Gage
