Peninsula Subaru

Just purchased my 3rd car from DJ at Peninsula Subaru. Excellent service, no pressure. I had lots of questions and he patiently addressed all of them. Excellent service, no pressure. I had lots of questions and he patiently addressed all of them. More

Top quality vehicles, professional sales staff and efficient process. We were really glad that we purchased from Pininsula Subaru. Easy to recommend them to family and friends. efficient process. We were really glad that we purchased from Pininsula Subaru. Easy to recommend them to family and friends. More

DJ Dougherty sold me my new Subaru Outback at Peninsula Subaru. He was very kind, helpful, & personable, & he gave me the time needed to decide on a purchase. I never felt sales pressure from him, which I Subaru. He was very kind, helpful, & personable, & he gave me the time needed to decide on a purchase. I never felt sales pressure from him, which I appreciated. He even drove to Olympia from the dealership in Gorst, to pick up the color of car that I wanted. He then drove to the rental car place in Gig Harbor, where I was returning my rental car, to give me a ride to Peninsula Subaru. More

AWESOME/CARING/SUPER ATTENTIVE/GOES ALL OUT TO FIND YOU WHAT YOU NEED AT A PRICE YOU CAN MANAGE! "DJ" D IS THE VERY BEST...JUST AMAZING! THANK YOU PENINSULA FOR GIVING ME OPTIONS. WHAT YOU NEED AT A PRICE YOU CAN MANAGE! "DJ" D IS THE VERY BEST...JUST AMAZING! THANK YOU PENINSULA FOR GIVING ME OPTIONS. More

Wonderful people and fast excellent service. This is my third new car purchase with Peninsula and I’d go back again tomorrow. This is my third new car purchase with Peninsula and I’d go back again tomorrow. More

I started as a new Subaru owner in 2019. I would rate the help I got in general as 0. Specifically I has 2 questions about my new Forester and no one, including management, took responsabi I would rate the help I got in general as 0. Specifically I has 2 questions about my new Forester and no one, including management, took responsabiliy to see that I did get an answer. These questions were (1) If eye-site turns off because of fog, how can you continue to use cruse-control? Almost everyone I talked to said "can't do it" and dismissed my question. It took 3 years of their ignoring me and dismissing my question. Very POOR CUSTOMER SERVICE. (2) More recently, I had trouble with the radio wiping out all my channel several employees dismissed it an my hitting a bad control. Finally someone realized that I could not have that trouble in that way. They realized that it was due to a bad radio head controller. Today I got t a new "head" and it actually seems to work now. So my general rating of the customer service is ZERO, very, very poor. A Dealership should NOT dismiss customers because they are not Subaru experts or are women - Just because I don't have per-knowledge does not mean I do not deserve good customer service. More

I always have a great experience with Service at this dealer, and I recommend Peninsula Subaru to all my friends. dealer, and I recommend Peninsula Subaru to all my friends. More

Everyone we’ve engaged with @ Peninsula form sales, service, admin & management have been friendly, respectful, knowledgeable, accommodating, transparent and informative. service, admin & management have been friendly, respectful, knowledgeable, accommodating, transparent and informative. More

Very good dealer. Madeline provided excellent service. We felt she considered our needs in her advice. Our rating of 4 is based on the fact we were given no instruct Madeline provided excellent service. We felt she considered our needs in her advice. Our rating of 4 is based on the fact we were given no instructions how to enter dealership and service dept during construction. It was confusing and dangerous. More

Everyone I talked to was very friendly and helpful. The car was ready even sooner than the estimated time. The car was ready even sooner than the estimated time. More