Peninsula INFINITI

I called and originally spoke to the Internet Manager Ray Chan who was really easy to deal with. The Sales Manager Austin was also extremely helpful with getting me the exact car I wanted. I feel like not on Chan who was really easy to deal with. The Sales Manager Austin was also extremely helpful with getting me the exact car I wanted. I feel like not only did I get the car I wanted but a great deal that seemed to take no time in completing. Go see these guys and you won't be sorry! I love my new car, thanks again! More

Marvin is a wonderful and warm individual. He is polite, has good follow through and is persistent. He is also knowledgeable about the car and its various gizmos. Marvin was instrumental i polite, has good follow through and is persistent. He is also knowledgeable about the car and its various gizmos. Marvin was instrumental in making the deal happen ...without him the deal would not have closed and i would have bought the car from another dealer. I appreciate Marvin's assistance in the purchase of my Infiniti M37. More

I just purchased my third G37 Coupe at Peninsula Infiniti and over the past 12 years have been very impressed with both the Sales and Service experience. Austin & Kirk in the Sales Dept are remarkable; pro and over the past 12 years have been very impressed with both the Sales and Service experience. Austin & Kirk in the Sales Dept are remarkable; professional, informed and appropriate at every juncture, a true pleasure to work with! All transactions were efficient, smooth and stress free. Likewise for Brian in the Service Dept; loaner ready to drive off when I arrived and service completed at the promised time. I have returned to this Dealership over the years without a thought of shopping elsewhere;often referring others because of the outstanding customer service - well worth the drive! More

I have never in my life experienced what I experienced at Peninsula Infiniti. There was a new salesman there - Joe - who was great and very nice and helpful, but that's where the good experience stopped. L Peninsula Infiniti. There was a new salesman there - Joe - who was great and very nice and helpful, but that's where the good experience stopped. Let me cut to the chase - these guys are exactly why car salesman are known as sleezebags. Joe did his thing, brought my offer to them, and after some back and forth (I hate that), they offered to settle for $1,500 off of MSRP. I told them that I wanted to do a little bit more research, and that I'd call them the next day (today). I did that, and decided to take their offer. Guess what - THEY DIDN'T HONOR IT!!! The "sales manager", RAY, shook my hand last night, and I left to go see if I could get a better deal. In the end, I called my sales guy the next morning (this morning) at 9:30 AM, and got the bad news that they are not honorabe people, and that they would not give me the same offer! Classic bait-and-switch!!! I spoke with 3 different managers, and they said they'd do $1,000 off of MSRP but not what they offered me. That is so sleezy! I told them that they clearly didn't get it - a deal's a deal! Out of principle, I left with some choice words for the managers, with apologies to Joe, who got screwed on the deal. I told Joe that he should go find a job somewhere else, unless he wanted to work at a sleezy place! I will be calling Infiniti Corporate, Regional Sales Managers, anyone who will listen, and I will tell this same story on every review site that I can find. LET THE BUYER BEWARE - THEY ARE SLEEZEBAGS! DIRTY, FILTHY SLEEZEBAGS! They are why car salesmen are known as dirtbags. Classic. Stay away, trust me on that!!! More

The vehicle that I purchased from Peninsula this week end was misrepresented. It is far superior than what was advertised. I went over it in detail in my garage yesterday and I have to say it is absolutely i was misrepresented. It is far superior than what was advertised. I went over it in detail in my garage yesterday and I have to say it is absolutely immaculate. I cant tell you how pleased I am with it! It looks like new and drives the same. More

I always enjoy my experience here at this dealership and I will refer many of my clients, friends and family to Peninsula Infiniti so they may experience the 21st Century approach to auto dealerships. It is I will refer many of my clients, friends and family to Peninsula Infiniti so they may experience the 21st Century approach to auto dealerships. It is truly a pleasure doing business with Peninsula. More

Peninsula Infiniti is one of THE VERY BEST auto dealerships in CA and the United States. Gordon MacDonald, Ron Cosgrove, and Bob Anderson have OUTSTANDING leadership, honesty, knowledge, and PEOPLE dealerships in CA and the United States. Gordon MacDonald, Ron Cosgrove, and Bob Anderson have OUTSTANDING leadership, honesty, knowledge, and PEOPLE Skills, and they provide THE BEST PRICES, LEASES, and SERVICE of ANY DEALERSHIP and Infinitis are one of THE BEST cars in the world!!! More

Since the moment I stepped on the Peninsula Infiniti dealership I had a terrific experience. There was no pressure to purchase the car until I was positive this was the car for me. The team went above dealership I had a terrific experience. There was no pressure to purchase the car until I was positive this was the car for me. The team went above and beyond including making sure my dog enjoyed riding in the car and driving home the car I came to the dealership in since it was not to be used as a trade in. The individuals that made the experience positive were Kirk, Keith, Adrian and the service guy who drove my car home. I believe I got a good deal on the lease and didn't feel violated as I have with other dealers. More

The best auto service we experienced in the Bay Area. The people at the service department is knowledgeable, helpful & efficient. I like their loaner car program which I always have a car to use wheneve The people at the service department is knowledgeable, helpful & efficient. I like their loaner car program which I always have a car to use whenever mine needs to be serviced. More

I first brought my car to Peninsula Infiniti a week ago after purchasing a used G35 from another dealership. Benny was gracious and did his best to help and get my laundry list of items taken cared of. Pen after purchasing a used G35 from another dealership. Benny was gracious and did his best to help and get my laundry list of items taken cared of. Peninsula Infiniti really makes you feel special and will does a very good job of satisfying their customers. Advisors like Benny make me a loyal and happy customer. More