Peltier Nissan - Service Center

The service writer was friendly and helpful. The service done didn’t take as long as the previous ones which I commend for the improvement. The service done didn’t take as long as the previous ones which I commend for the improvement. More

Easy to work with; excellent communication and a great service department. They are committed to you as a customer. service department. They are committed to you as a customer. More

Service department was informative, helpful and nice! They made sure everything I needed got done and got done quickly! They made sure everything I needed got done and got done quickly! More

Curtis was extremely professional and timely throughout the whole process. I appreciate him taking care of me, great job! the whole process. I appreciate him taking care of me, great job! More

She was very good and knowledgeable of her work was very helpful and keep me up with the status of my car helpful and keep me up with the status of my car More

The employees are very nice and explain the process very well. The waiting area has snacks and comfortable chairs. well. The waiting area has snacks and comfortable chairs. More

Always excellent service. Clean and workers are polite and friendly. Would definitely recommend to others. Clean and workers are polite and friendly. Would definitely recommend to others. More

I purchase a vehicle in November 2023 from Peltier kia in Longview texas . Took vehicle in for oil change on February 22 2025 Peltier nissan tyler texas they would not honor free oil change they claim I was Longview texas . Took vehicle in for oil change on February 22 2025 Peltier nissan tyler texas they would not honor free oil change they claim I was over on mileage. When I purchased vehicle they told me free oil change for 2 years. Unlimited mileage now they will not honor free oil change. I will never deal with them ever again. Taking my business else where. Way too shady and dishonest. More

I like the company, I hate all the surveys, I have called Peltier Head Quarters trying to get an appointment for providing 401k services and never had a call back, probably calling the wrong number, so hey s Peltier Head Quarters trying to get an appointment for providing 401k services and never had a call back, probably calling the wrong number, so hey send me the number to call. More

Outstanding customer service by Curtis! He went above and beyond helping me. I had just moved here and he contacted previous dealership for info on my car. He was very patient with my qu He went above and beyond helping me. I had just moved here and he contacted previous dealership for info on my car. He was very patient with my questions and did not try to over sell me things I did not need or want. More