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Peltier Nissan - Service Center

Tyler, TX

4.5
379 Reviews

379 Reviews of Peltier Nissan - Service Center

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March 05, 2025

I had the best experience in both purchasing my Armada and bringing it in for the first oil change. Received the best customer service I’ve ever experienced. More

by julielee960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Peltier Nissan responded

We're delighted to hear that your experience with both purchasing and servicing your Armada at Peltier Nissan was exceptional! Thank you for sharing such positive feedback about our customer service. We look forward to serving you again in the future!

March 05, 2025

Going to get an oil change and They spilled my drink in my cupholder and did not clean it More

by gtowns05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Peltier Nissan responded

I apologize for the inconvenience. We aim to provide our customers with the most efficient, thorough, and considerate service possible, so it's disappointing that we missed the mark in your case. Please give me a call so we can discuss this further and hopefully make this right. Thank you, Steven Manley - Service Manager 903-561-7300

March 04, 2025

I was very satisfied professional service will return in the future for my car service More

by CAROLYNBYNUM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Peltier Nissan responded

Thank you for your confidence in Peltier Nissan, Carolyn! We look forward to your next visit.

March 04, 2025

My visit was excellent. Thank you, Peltier Nissan, I was greeted immediately, upon arrival for maintenance on my vehicle. Staff is very friendly and courteous. My servic More

by LINDAMERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Peltier Nissan responded

Linda, thank you for your loyalty and kind words about Mitchell and the team at Peltier Nissan! We're delighted to know that you've consistently had excellent experiences with us. We appreciate your recommendation and look forward to serving you in the future!

March 03, 2025

The wait time for my oil change has greatly improved. I was in and out in less than an hour. The new lobby furniture is very nice and they always have the restrooms in good shape. Plus they provide a nic More

by KJOHN6266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Peltier Nissan responded

We're delighted to hear that your recent visit for an oil change at Peltier Nissan was efficient and comfortable! It's great to know you enjoyed the new lobby furniture and complimentary snacks. Thank you for sharing your experience with us!

March 01, 2025

I really like that they give you a call after you visited to make sure the service went good. More

by AILENE.DIAZ147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Peltier Nissan responded

We are thrilled to see your positive review, Ailene! The Peltier Nissan team looks forward to your next visit with us. Take care!

March 01, 2025

My technician Summer was excellent and explaining everything I needed to know she did a great job! More

by beekindtx04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer hernandj
Mar 03, 2025 -

Peltier Nissan responded

We are glad to hear that Summer provided excellent service. Thanks for choosing Peltier Nissan!

February 28, 2025

The staff were very kind. Specially the lady who check the car in. She was walking with smiling face. She speaks with the clients as she knows all of us. More

by Romelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry. I do not know the lady who checked the car in. She is very kind and friendly.
Feb 28, 2025 -

Peltier Nissan responded

Romelia, thank you for sharing your experience with us at Peltier Nissan! We're delighted to hear that our staff made a positive impression on you. We look forward to seeing you again soon!

February 28, 2025

The service dept, especially Mitchell Orr, is exceptional. Whenever I go there, Mitchell knows my name and takes great pride in doing his job thoroughly and professionally. I must say, when sothe More

by Superdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Peltier Nissan responded

Thank you for highlighting the exceptional service from Mitchell and our team at Peltier Nissan! We're delighted to know that your experiences with us have been consistently positive. We appreciate your support and look forward to serving you again in the future!

February 28, 2025

Thanks, Peltier, for the exceptional help and all the effort you all put into getting us into our new car. More

by RDELANEY1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack-@ Service
Mar 06, 2025 -

Peltier Nissan responded

Thank you for the positive feedback and trust in our team! Due to the nature of your review, we feel this 1-star rating may have been accidental; however, if there's anything we can do to make this purchase even better, please don't hesitate to be in touch!

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