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Peltier Nissan - Service Center

Tyler, TX

4.6
311 Reviews

311 Reviews of Peltier Nissan - Service Center

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January 15, 2025

Doesn’t follow up on problem about transmission problem discussed! Still waiting on reply to bring truck in for repair! More

by ltodd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Peltier Nissan responded

Hi Ltodd59 thank you for taking the time to leave us your honest feedback. Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

January 14, 2025

Our Associate was very helpful and kept us updated the whole appointment. Highly recommend his help! More

by PHOTOFAIRY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 14, 2025

Always taken care of from the time I pull into the bay and customer service always explains everything that may need to be done in the future for repairs. More

by SKTHOMPSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 11, 2025

Excellent caring people who get the job done right and in a timely manner, the first time. More

by MICHAELMJHN144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Peltier Nissan responded

Hi Michaelmjhn144, thank you for taking the time to leave a review for us at Peltier Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2025

Sold us a Certified Pre-owned Sentra, broke down 2 weeks after we bought it, would not start, plus had a vibration in front at higher speeds, they sold us a warranty, called for a tow, which took them 24 ho More

by manat50thebook
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley Fox - Finance
Jan 16, 2025 -

Peltier Nissan responded

Manat50thebook, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Peltier Nissan (903) 561-7300

January 10, 2025

Service folks were very friendly, quick to take us in. Well done, good job and vechile was cleaned well upon return. More

by JRELKINGTON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Cornelio: Sales rep that sold us our 2024 Pathfinder
Jan 11, 2025 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2025

The service was done in a timely manner. My service rep, (Zach), was informative about what was wrong and about how long it would take. Everything about how the took care of my car and makin More

by MILTONKANYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 10, 2025 -

Peltier Nissan responded

Miltonkanyama, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

I told your staff prior to my appointment that I needed to back up camera fixed they were no more prepared for it and then they told me I had to do something else. They said I'd have to come back and have More

by RIVERYANKEE.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Peltier Nissan responded

Riveryankee.jg, we regret to hear that you had this experience with us. It appears that we did not set the proper expectations with you when scheduling your appt. We would certainly like the opportunity to correct this issue with you and prevent it from happening in the future. Please call our Service Manager, Patrick Miller at 903-705-0875 so that we may discuss how to assist you moving forward. Thank you!

January 08, 2025

Kind & knowledgeable people in the shop. They did my oil change and four wheel alignment in about an hour. I did have an appointment so that helped. The detector at the entrance is what pick More

by SHANARICHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark C. (Transferred to Longview dealership) was my salesman. He was great.
Jan 10, 2025 -

Peltier Nissan responded

Shanarichey, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

January 08, 2025

Easy to get an appointment. Service was completed on time. Anthony is great. Very professional. More

by CHUCKCOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Peltier Nissan responded

Chuckcos, we're happy you found our staff to be so supportive during your experience here at Peltier Nissan. Thank you, and have a fantastic day!

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