Peltier Nissan - Service Center

Came for service on 2009 Nissan; left with 2014 Nissan Peltier Nissan is the greatest. The service person rode with me and evaluated the possible problem. When he got back to the dealership, the mechanic Peltier Nissan is the greatest. The service person rode with me and evaluated the possible problem. When he got back to the dealership, the mechanic confirmed the first service person's theory and an estimate was given to me as the repairs were not covered by warranty. As the first service person had explained, his thoughts of the possible issue were not necessary to repair but could be repaired. He explained that it had to do with the great gas mileage that my car gets and if the repair were made, it would change the sound of the initial "take off" from 0-30 but would reduce my gas mileage. While he was working on this, I was taken to the salesman who sold me this car to talk about possibilities of a brand new Nissan. My son, Jordan McGuire, who helped me purchase my 2009 Nissan, had referred me to Luis Nunez. Jordan also refers other students from college at Huntsville SHSU to Luis. I had requested a meeting with Sales, through written communication with the dealership, during the week prior to my appointment. Luis Nunez is friendly, patient with the customer yet fast on getting answers about the inventory and potential contract on a new vehicle, and totally professional. I will continue to request Luis anytime I am looking for an new vehicle for me, my son, and my husband. The transaction was finalized by Randy Cantu, Financial Director, who also was involved with both the sales of the 2009 Nissan and now the 2014. He too, is very professional, friendly, and quick but thorough with all the paperwork which needs to be signed. However, Randy will take as much time as needed to explain the paperwork, such as the extended warranty to an old person, like myself. Thank you Peltier, Luis and Randy as well as the Service Department. I continue to do business with you.. More

I took my $42k vehicle in for a warranty repair on the A/C. They repair required removing the dash. During the repair, Peltier damaged the dash, back seat, glove box, radio bezel. They made an attempt to A/C. They repair required removing the dash. During the repair, Peltier damaged the dash, back seat, glove box, radio bezel. They made an attempt to "repair" the parts to no avail. I was then told that even though they did damage the vehicle, it was my problem and that they would not complete the repair. In addition, they forgot to fill the vehicle up with oil on its first oil change. I found this out after towing my boat 250 miles. Nissan makes great products, but stay away from this dealership at all costs. They will ruin your vehicle. More