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Peltier Nissan - Service Center

Tyler, TX

4.5
367 Reviews

367 Reviews of Peltier Nissan - Service Center

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March 17, 2025

Melissa was friendly and courteous. Addressed all the questions I had asked her and was very respectful More

by DAISYHANNA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa was was my contact
Mar 17, 2025 -

Peltier Nissan responded

Daisy, we're delighted to hear that Melissa provided you with friendly and respectful service at Peltier Nissan. Thank you for sharing your experience!

March 14, 2025

I got the typical upsell communication and they recommended spark plug replacement and full tire alignment among a shotgun blast of other recommendations. Knowing i did not need an alignment I onl More

by KCLAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bubba - 2299?
Mar 26, 2025 -

Peltier Nissan responded

Kclay1, thank you for taking the time to leave us feedback about your experience with us. I see that your truck is currently in the shop with a motor concern. We will personally make sure that the truck is taken care of! Again, thank you for bringing this to our attention! Have a blessed day!

March 13, 2025

Peltier Service is always a great experience. Their service advisors are informative, but not overly pushy. More

by KRISTIN A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Peltier Nissan responded

Kristin, we're delighted to hear that our service advisors at Peltier Nissan provided you with a great experience. Thank you for sharing your feedback!

March 13, 2025

when I drove into the service department, I had to look around to get some help. It is your time, you wait on him. Everyone is looking down not wanting to make eye contact. More

by GLYTHOMPSON
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Peltier Nissan responded

Hi Glythompson, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (903) 561-7300.

March 12, 2025

very helpful on routine maintance and additional problem that came up during this routine visit More

by DWIGHTHEDGPETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Peltier Nissan responded

Your kind review warms our hearts! Thank you from the Peltier Nissan Team.

March 12, 2025

Outstanding customer service! Ms. Summer our representative was very helpful supporting and friendly We really appreciated her More

by HAMPTONJEANETTEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Peltier Nissan responded

We're delighted to hear that Ms. Summer provided outstanding customer service during your visit to Peltier Nissan! Thank you for sharing your experience, and we appreciate the kind words about our team.

March 11, 2025

Mitchell was courteous, prompt, understanding…he took his job seriously. He took initiative and reached out to Valvoline to help get my insurance claim taken care of. More

by JUJUHYNES73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe
Mar 12, 2025 -

Peltier Nissan responded

We're happy to hear that Mitchell provided such attentive service at Peltier Nissan. Thank you for sharing your experience with us!

March 11, 2025

Excellent service; they are very friendly; listens to concerns you may have about your vehicle More

by Srogers0503@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summer
Mar 11, 2025 -

Peltier Nissan responded

It was our pleasure to assist you. Thank you from all of us here at Peltier Nissan!

March 11, 2025

Was promptly greeted. Was told my service would take about 1 hour to complete. Service was done as promised. And my vehicle was washed and vacuumed. More

by johnparker7924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Peltier Nissan responded

John, we're delighted to hear that your service experience at Peltier Nissan was timely and thorough. Thanks for sharing this feedback with us!

Mar 13, 2025 -

Peltier Nissan responded

Johnparker7924, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Peltier Nissan. We hope to be of service to you again in the future. Best wishes, Peltier Nissan

March 10, 2025

Very pleasant and professional. My wait was not long. I was kept up to date on the progress of the oil change. More

by michelle.robinson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Peltier Nissan responded

Michelle, we're delighted to hear that your experience at Peltier Nissan was pleasant and efficient. Thank you for sharing your feedback!